Acute care hospital in San Antonio, TX
Baptist Neighborhood Hospital Thousand Oaks
16088 San Pedro, San Antonio, TX 78232 · (210) 402-4092
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Baptist Neighborhood Hospital Thousand Oaks at a glance
Baptist Neighborhood Hospital Thousand Oaks is a for-profit acute care hospital in San Antonio, Texas (Bexar County).
CMS gives it 5 out of 5 stars on its overall hospital star rating, better than the Texas average of 3.4.
79% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 115 minutes in the ER, better than the Texas median of 146 minutes.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- County
- Bexar County
- CMS Certification Number
- 670078
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 3 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 0 | 3 | 0 |
Ratings
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 5 / 5 | 3.4 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 82% | 73.5% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 79% | 72.9% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 3.3 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 3 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 4 / 5 | 2.7 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.7 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 5 / 5 | 3.8 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 274 | 637 | 611 |
Emergency room
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 115 min | 146 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 2% | 1.4% | 1.7% | Worse |
| Emergency department volume | very high |
Timely care
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 80% | 66.5% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 89% | 72.2% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for pneumonia patients (lower is better) | 11.7% | 14.7% | 15.3% | Better |
| Death rate for COPD patients (lower is better) | 7.8% | 8.7% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after pneumonia (lower is better) | 16.9% | 17.3% | 17.3% | Average |
Other hospitals near Baptist Neighborhood Hospital Thousand Oaks
South Texas Spine and Surgical Hospital
18600 North Hardy Oak Blvd, San Antonio, TX 78258 · 3.2 mi
Acute Care Hospitals · For-profit
Not ratedMethodist Hospital Stone Oak
1139 E Sonterra Blvd,, San Antonio, TX 78258 · 3.2 mi
Acute Care Hospitals · For-profit
★★★★★4Above averageLaurel Ridge Treatment Center
17720 Corporate Woods Drive, San Antonio, TX 78259 · 4.1 mi
Psychiatric · For-profit
Not ratedMethodist Hospital
7700 Floyd Curl Dr, San Antonio, TX 78229 · 8.4 mi
Acute Care Hospitals · For-profit
★★★★★4Above average- Not rated
University Health System
4502 Medical Dr, San Antonio, TX 78229 · 8.4 mi
Acute Care Hospitals · Government
★★★★★3Average
Frequently asked questions
What is Baptist Neighborhood Hospital Thousand Oaks's rating?
Baptist Neighborhood Hospital Thousand Oaks has 5 out of 5 stars on the CMS overall hospital star rating. The average for Texas hospitals is 3.4 stars.
How long is the ER wait at Baptist Neighborhood Hospital Thousand Oaks?
Patients treated and sent home from the emergency department spent a median of 115 minutes there, from arrival to departure. The Texas median is 146 minutes.
Does Baptist Neighborhood Hospital Thousand Oaks have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Baptist Neighborhood Hospital Thousand Oaks and how do I contact it?
Baptist Neighborhood Hospital Thousand Oaks is at 16088 San Pedro, San Antonio, TX 78232. Phone: (210) 402-4092.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.