Acute care hospital in Sunnyvale, TX

Baylor Scott and White Medical Center Sunnyvale

231 South Collins Road, Sunnyvale, TX 75182 · (972) 892-3000

★★★★★2
Below average
CMS overall hospital star rating
  • Patient survey★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Baylor Scott and White Medical Center Sunnyvale at a glance

Baylor Scott and White Medical Center Sunnyvale is a for-profit acute care hospital in Sunnyvale, Texas (Dallas County).

CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Texas average of 3.4.

51% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 228 minutes in the ER, worse than the Texas median of 146 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 1.

Facility details

Type
Acute care hospital
Ownership
Proprietary
Emergency services
Yes
County
Dallas County
CMS Certification Number
670060

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)060
Safety of care060
Readmissions141

Ratings

MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)2 / 53.4 / 53.2 / 5Worse

Patient survey

This facility55%Texas average73.5%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)2 / 53.3 / 53.3 / 5Worse
Patients who rated the hospital 9 or 10 out of 10 (higher is better)55%73.5%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)51%72.9%71.2%Worse
Nurse communication (higher is better)1 / 53.3 / 53.4 / 5Worse
Doctor communication (higher is better)2 / 53 / 53.1 / 5Worse
Communication about medicines (higher is better)1 / 52.7 / 52.7 / 5Worse
Discharge information (higher is better)2 / 53.1 / 53.3 / 5Worse
Cleanliness (higher is better)2 / 53.7 / 53.4 / 5Worse
Quietness at night (higher is better)2 / 53.8 / 53.3 / 5Worse
Completed patient surveys388637611

Emergency room

This facility228 minTexas average146 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)228 min146 min157 minWorse
Patients who left the ER before being seen (lower is better)2%1.4%1.7%Worse
Emergency department volumemedium

Timely care

This facility42%Texas average66.5%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)42%66.5%63.8%Worse
Healthcare workers given a flu vaccine (higher is better)89%72.2%74.5%Better

Death rates (30-day)

This facility12.6%Texas average11.9%U.S. average11.8%
Death rate for heart attack patients: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)12.6%11.9%11.8%Worse
Death rate for heart failure patients (lower is better)12.7%10.5%11.1%Worse
Death rate for pneumonia patients (lower is better)14.7%14.7%15.3%Average
Death rate for stroke patients (lower is better)12.5%12%12.1%Average
Death rate for COPD patients (lower is better)8.4%8.7%8.6%Average

Readmissions (30-day)

This facility14.7%Texas average14.5%U.S. average14.4%
Readmission rate after heart attack: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)14.7%14.5%14.4%Average
Readmission rate after heart failure (lower is better)19.5%21.3%21.4%Better
Readmission rate after pneumonia (lower is better)17.9%17.3%17.3%Average
Readmission rate after COPD (lower is better)19.7%19.8%19.9%Average

Safety & infections

This facility0.87Texas average0.97U.S. average1.00
Serious complications (patient safety composite): this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Serious complications (patient safety composite) (lower is better)0.870.971.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.910.520.58Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)2.360.370.48Average
Surgical site infections after colon surgery (lower is better)0.990.700.80Average
MRSA bloodstream infections (lower is better)0.760.650.68Average
C. difficile intestinal infections (lower is better)0.290.260.36Better

Other hospitals near Baylor Scott and White Medical Center Sunnyvale

  1. Dallas Regional Medical Center

    1011 North Galloway Avenue, Mesquite, TX 75149 · 4.3 mi

    Acute Care Hospitals · For-profit

    ★★★★★3Average
  2. Baylor Scott and White Medical Center Lake Pointe

    6800 Scenic Dr, Rowlett, TX 75088 · 6.3 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average
  3. Texas Health Presbyterian Hospital Rockwall

    3150 Horizon Road, Rockwall, TX 75032 · 8 mi

    Acute Care Hospitals · For-profit

    ★★★★★5Much above average
  4. White Rock Medical Center

    9440 Poppy Drive, Dallas, TX 75218 · 9.2 mi

    Acute Care Hospitals · For-profit

    ★★★★★2Below average
  5. Perimeter Behavioral Hospital of Dallas

    2696 W Walnut Street, Garland, TX 75042 · 10.6 mi

    Psychiatric · For-profit

    Not rated
  6. Texas Health Presbyterian Hospital Dallas

    8200 Walnut Hill Lane, Dallas, TX 75231 · 12.4 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average

All hospitals in Sunnyvale, TX · Compare side by side

Frequently asked questions

What is Baylor Scott and White Medical Center Sunnyvale's rating?

Baylor Scott and White Medical Center Sunnyvale has 2 out of 5 stars on the CMS overall hospital star rating. The average for Texas hospitals is 3.4 stars.

How long is the ER wait at Baylor Scott and White Medical Center Sunnyvale?

Patients treated and sent home from the emergency department spent a median of 228 minutes there, from arrival to departure. The Texas median is 146 minutes.

Does Baylor Scott and White Medical Center Sunnyvale have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Baylor Scott and White Medical Center Sunnyvale and how do I contact it?

Baylor Scott and White Medical Center Sunnyvale is at 231 South Collins Road, Sunnyvale, TX 75182. Phone: (972) 892-3000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.