Acute care hospital in Austin, TX
The Hospital at Westlake Medical Center
5656 Bee Caves Road, Suite M-302, Austin, TX 78746 · (512) 327-0000
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Hospital at Westlake Medical Center at a glance
The Hospital at Westlake Medical Center is a for-profit acute care hospital in Austin, Texas (Travis County).
CMS has not published a overall hospital star rating for this hospital, usually because it has too little recent data.
65% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Facility details
- Type
- Acute care hospital
- Ownership
- Physician
- Emergency services
- Yes
- County
- Travis County
- CMS Certification Number
- 670006
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 1 | 0 |
| Safety of care | 0 | 2 | 0 |
| Readmissions | 0 | 4 | 0 |
Patient survey
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 62% | 73.5% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 65% | 72.9% | 71.2% | Worse |
| Nurse communication (higher is better) | 2 / 5 | 3.3 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 2 / 5 | 3 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 3 / 5 | 2.7 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 2 / 5 | 3.1 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 3 / 5 | 3.7 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 5 / 5 | 3.8 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 143 | 637 | 611 |
Emergency room
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who left the ER before being seen (lower is better) | 0% | 1.4% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 76% | 72.2% | 74.5% | Average |
Safety & infections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.90 | 0.97 | 1.00 | Average |
Other hospitals near The Hospital at Westlake Medical Center
Baylor Scott & White Medical Center- Austin
5245 W US 290, Austin, TX 78735 · 4.1 mi
Acute Care Hospitals · Non-profit
Not ratedAscension Seton Medical Center Austin
1201 W 38th St, Austin, TX 78705 · 4.1 mi
Acute Care Hospitals · Non-profit
★★★★★3Average- ★★★★★4Above average
Dell Seton Med Center at the University of Tx
601 E 15th Street, Austin, TX 78701 · 4.3 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageNorthwest Hills Surgical Hospital
6818 Austin Ctr Blvd Suite 100, Austin, TX 78731 · 4.3 mi
Acute Care Hospitals · Non-profit
Not ratedSt David's South Austin Medical Center
901 West Ben White Blvd, Austin, TX 78704 · 4.5 mi
Acute Care Hospitals · For-profit
★★★★★3Average
Frequently asked questions
What is The Hospital at Westlake Medical Center's rating?
CMS has not published a star rating for The Hospital at Westlake Medical Center. This usually means there is not enough recent data.
Does The Hospital at Westlake Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is The Hospital at Westlake Medical Center and how do I contact it?
The Hospital at Westlake Medical Center is at 5656 Bee Caves Road, Suite M-302, Austin, TX 78746. Phone: (512) 327-0000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.