Critical access hospital in Lake Geneva, WI
Mercy Walworth Hospital & Medical Center
N2950 State Road 67, Lake Geneva, WI 53147 · (262) 245-0535
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mercy Walworth Hospital & Medical Center at a glance
Mercy Walworth Hospital & Medical Center is a non-profit critical access hospital in Lake Geneva, Wisconsin (Walworth County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, worse than the Wisconsin average of 3.8.
75% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 126 minutes in the ER, better than the Wisconsin median of 137 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 1.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Walworth County
- CMS Certification Number
- 521357
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | 0 | 2 | 0 |
| Readmissions | 1 | 4 | 1 |
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.8 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 81% | 76.1% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 75% | 74.5% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 4.2 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 5 / 5 | 3.7 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 3.6 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 5 / 5 | 4 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 5 / 5 | 3.9 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 227 | 464 | 611 |
Emergency room
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 126 min | 137 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 0% | 1% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 50% | 70.8% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 86% | 78.7% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 12.9% | 12% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 17.7% | 15.2% | 15.3% | Worse |
| Death rate for COPD patients (lower is better) | 9.4% | 8.6% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 19.7% | 21.2% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 17.8% | 17% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.6% | 19.8% | 19.9% | Average |
Safety & infections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| C. difficile intestinal infections (lower is better) | 0.00 | 0.64 | 0.36 | Average |
Other hospitals near Mercy Walworth Hospital & Medical Center
Aurora Memorial Hospital Burlington
252 McHenry St, Burlington, WI 53105 · 11.4 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageAurora Lakeland Medical Center
W3985 County Road Nn, Elkhorn, WI 53121 · 11.9 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageMercy Harvard Hospital
901 S Grant Street, Harvard, IL 60033 · 12.3 mi
Critical Access Hospitals · Non-profit
Not ratedNorthwestern Medicine McHenry
4201 Medical Center Drive, McHenry, IL 60050 · 17.7 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageMercyhealth Hospital & Physician Clinic-Crystal la
875 S Route 31, Crystal Lake, IL 60014 · 23.5 mi
Acute Care Hospitals · Non-profit
Not ratedSsm Health St Mary's Hospital - Janesville
3400 East Racine Street, Janesville, WI 53546 · 26.1 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Mercy Walworth Hospital & Medical Center's rating?
Mercy Walworth Hospital & Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for Wisconsin hospitals is 3.8 stars.
How long is the ER wait at Mercy Walworth Hospital & Medical Center?
Patients treated and sent home from the emergency department spent a median of 126 minutes there, from arrival to departure. The Wisconsin median is 137 minutes.
Does Mercy Walworth Hospital & Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Mercy Walworth Hospital & Medical Center and how do I contact it?
Mercy Walworth Hospital & Medical Center is at N2950 State Road 67, Lake Geneva, WI 53147. Phone: (262) 245-0535.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.