Acute care hospital in Manitowoc, WI
Holy Family Memorial
2300 Western Ave, Manitowoc, WI 54221 · (920) 320-2011
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Holy Family Memorial at a glance
Holy Family Memorial is a non-profit acute care hospital in Manitowoc, Wisconsin (Manitowoc County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, worse than the Wisconsin average of 3.8.
71% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 138 minutes in the ER, close to the Wisconsin median of 137 minutes.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Other
- Emergency services
- Yes
- County
- Manitowoc County
- CMS Certification Number
- 520107
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 3 | 0 |
| Safety of care | 0 | 2 | 0 |
| Readmissions | 0 | 7 | 0 |
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.8 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 71% | 76.1% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 71% | 74.5% | 71.2% | Average |
| Nurse communication (higher is better) | 5 / 5 | 4.2 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.7 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 3.6 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 4 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.9 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 349 | 464 | 611 |
Emergency room
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 138 min | 137 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 1% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 59% | 70.8% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 91% | 78.7% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 14.2% | 12% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 13.9% | 15.2% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 12.8% | 11.8% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 7% | 8.6% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.1% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.5% | 17% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.9% | 19.8% | 19.9% | Average |
Safety & infections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.94 | 1.02 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.64 | 0.36 | Better |
Frequently asked questions
What is Holy Family Memorial's rating?
Holy Family Memorial has 3 out of 5 stars on the CMS overall hospital star rating. The average for Wisconsin hospitals is 3.8 stars.
How long is the ER wait at Holy Family Memorial?
Patients treated and sent home from the emergency department spent a median of 138 minutes there, from arrival to departure. The Wisconsin median is 137 minutes.
Does Holy Family Memorial have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Holy Family Memorial and how do I contact it?
Holy Family Memorial is at 2300 Western Ave, Manitowoc, WI 54221. Phone: (920) 320-2011.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.