Acute care hospital in West Bend, WI
St Josephs Community Hospital West Bend
3200 Pleasant Valley Road, West Bend, WI 53095 · (262) 334-5533
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
St Josephs Community Hospital West Bend at a glance
St Josephs Community Hospital West Bend is a non-profit acute care hospital in West Bend, Wisconsin (Washington County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, close to the Wisconsin average of 3.8.
69% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 211 minutes in the ER, worse than the Wisconsin median of 137 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Washington County
- CMS Certification Number
- 520063
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 0 |
| Safety of care | 1 | 3 | 0 |
| Readmissions | 1 | 8 | 0 |
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.8 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 70% | 76.1% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 69% | 74.5% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 4.2 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.7 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 3.6 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 3 / 5 | 4 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 3 / 5 | 3.9 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 495 | 464 | 611 |
Emergency room
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 211 min | 137 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 2% | 1% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 49% | 70.8% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 91% | 78.7% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 12.4% | 12% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 15.3% | 15.2% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 12.1% | 11.8% | 12.1% | Average |
| Death rate for COPD patients (lower is better) | 9.7% | 8.6% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.1% | 21.2% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 16.3% | 17% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 18.9% | 19.8% | 19.9% | Better |
| Readmission rate after hip/knee replacement (lower is better) | 4.8% | 5.8% | 5.8% | Better |
Safety & infections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.4% | 3.9% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 1.16 | 1.02 | 1.00 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.81 | 0.58 | 0.48 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.64 | 0.36 | Better |
Other hospitals near St Josephs Community Hospital West Bend
Aurora Medical Center
975 Port Washington Road, Grafton, WI 53024 · 11.8 mi
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★★★★★5Much above averageAurora Medical Ctr Washington County
1032 E Sumner St, Hartford, WI 53027 · 12.1 mi
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★★★★★4Above averageAscension Wisconsin Hosp Menomonee Falls Campus
N88w14275 Main Street, Suite 100, Menomonee Falls, WI 53051 · 16 mi
Acute Care Hospitals · For-profit
Not ratedCommunity Memorial Hospital
W180 N8085 Town Hall Rd, Menomonee Falls, WI 53051 · 16 mi
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★★★★★4Above averageAscension SE Wisconsin Hospital
5000 W Chambers St, Milwaukee, WI 53210 · 23.9 mi
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★★★★★5Much above averageFroedtert Memorial Lutheran Hospital
9200 W Wisconsin Ave, Milwaukee, WI 53226 · 24.1 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is St Josephs Community Hospital West Bend's rating?
St Josephs Community Hospital West Bend has 4 out of 5 stars on the CMS overall hospital star rating. The average for Wisconsin hospitals is 3.8 stars.
How long is the ER wait at St Josephs Community Hospital West Bend?
Patients treated and sent home from the emergency department spent a median of 211 minutes there, from arrival to departure. The Wisconsin median is 137 minutes.
Does St Josephs Community Hospital West Bend have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is St Josephs Community Hospital West Bend and how do I contact it?
St Josephs Community Hospital West Bend is at 3200 Pleasant Valley Road, West Bend, WI 53095. Phone: (262) 334-5533.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.