Acute care hospital in Waukesha, WI
Waukesha Memorial Hospital
725 American Ave, Waukesha, WI 53188 · (262) 928-1000
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Waukesha Memorial Hospital at a glance
Waukesha Memorial Hospital is a non-profit acute care hospital in Waukesha, Wisconsin (Waukesha County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, close to the Wisconsin average of 3.8.
73% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 140 minutes in the ER, close to the Wisconsin median of 137 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Waukesha County
- CMS Certification Number
- 520008
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 8 | 0 |
| Safety of care | 2 | 5 | 0 |
| Readmissions | 1 | 8 | 1 |
Ratings
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.8 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 73% | 76.1% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 73% | 74.5% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 4.2 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 3.7 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 3 / 5 | 3.6 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 3 / 5 | 4 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 4 / 5 | 3.9 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 572 | 464 | 611 |
Emergency room
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 140 min | 137 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 0% | 1% | 1.7% | Better |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 75% | 70.8% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 97% | 78.7% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.4% | 11.7% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 10.6% | 12% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 17.1% | 15.2% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 11% | 11.8% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 8.1% | 8.6% | 8.6% | Better |
| Death rate for heart bypass surgery patients (lower is better) | 2% | 2.4% | 2.4% | Better |
Readmissions (30-day)
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 15.1% | 14.1% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 21% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.7% | 17% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 21.1% | 19.8% | 19.9% | Worse |
| Readmission rate after heart bypass surgery (lower is better) | 9.2% | 10.6% | 11.1% | Better |
Safety & infections
| Measure | This facility | Wisconsin avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.90 | 1.02 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.00 | 0.47 | 0.58 | Better |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.16 | 0.58 | 0.48 | Better |
| Surgical site infections after colon surgery (lower is better) | 1.22 | 0.84 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.45 | 0.43 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.31 | 0.64 | 0.36 | Better |
Other hospitals near Waukesha Memorial Hospital
Waukesha County Mental Health Ctr
1501 Airport Rd, Waukesha, WI 53188 · under 1 mi
Psychiatric · Government
Not ratedFroedtert Community Hospital
4805 S Moorland Rd, New Berlin, WI 53151 · 10.5 mi
Acute Care Hospitals · Non-profit
Not ratedOconomowoc Memorial Hospital
791 E Summit Ave, Oconomowoc, WI 53066 · 11.9 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageAurora Medical Center - Summit
36500 Aurora Drive, Summit, WI 53066 · 11.9 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above average- Not rated
West Allis Memorial Hospital
8901 W Lincoln Ave, West Allis, WI 53227 · 12.8 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Waukesha Memorial Hospital's rating?
Waukesha Memorial Hospital has 4 out of 5 stars on the CMS overall hospital star rating. The average for Wisconsin hospitals is 3.8 stars.
How long is the ER wait at Waukesha Memorial Hospital?
Patients treated and sent home from the emergency department spent a median of 140 minutes there, from arrival to departure. The Wisconsin median is 137 minutes.
Does Waukesha Memorial Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Waukesha Memorial Hospital and how do I contact it?
Waukesha Memorial Hospital is at 725 American Ave, Waukesha, WI 53188. Phone: (262) 928-1000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.