Acute care hospital in Beckley, WV

Raleigh General Hospital

1710 Harper Road, Beckley, WV 25801 · (304) 256-4100

★★★★★2
Below average
CMS overall hospital star rating
  • Patient survey★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Raleigh General Hospital at a glance

Raleigh General Hospital is a for-profit acute care hospital in Beckley, West Virginia (Raleigh County).

CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the West Virginia average of 2.8.

51% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 194 minutes in the ER, worse than the West Virginia median of 145 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 3.

Facility details

Type
Acute care hospital
Ownership
Proprietary
Emergency services
Yes
Birthing-friendly designation
Yes
County
Raleigh County
CMS Certification Number
510070

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)061
Safety of care230
Readmissions052

Ratings

MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)2 / 52.8 / 53.2 / 5Worse

Patient survey

This facility57%West Virginia average74.1%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)2 / 53.7 / 53.3 / 5Worse
Patients who rated the hospital 9 or 10 out of 10 (higher is better)57%74.1%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)51%72.6%71.2%Worse
Nurse communication (higher is better)3 / 54.1 / 53.4 / 5Average
Doctor communication (higher is better)2 / 53.6 / 53.1 / 5Worse
Communication about medicines (higher is better)2 / 53.4 / 52.7 / 5Worse
Discharge information (higher is better)3 / 53.6 / 53.3 / 5Average
Cleanliness (higher is better)2 / 53.7 / 53.4 / 5Worse
Quietness at night (higher is better)2 / 53.5 / 53.3 / 5Worse
Completed patient surveys1,162467611

Emergency room

This facility194 minWest Virginia average145 minU.S. average157 min
Median time in the ER before leaving: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)194 min145 min157 minWorse
Patients who left the ER before being seen (lower is better)1%1.7%1.7%Better
Emergency department volumemedium

Timely care

This facility36%West Virginia average58.1%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)36%58.1%63.8%Worse
Healthcare workers given a flu vaccine (higher is better)67%86.7%74.5%Worse

Death rates (30-day)

This facility11.6%West Virginia average12%U.S. average11.8%
Death rate for heart attack patients: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)11.6%12%11.8%Average
Death rate for heart failure patients (lower is better)12%11.2%11.1%Worse
Death rate for pneumonia patients (lower is better)15.2%16.1%15.3%Average
Death rate for stroke patients (lower is better)12.6%12.3%12.1%Average
Death rate for COPD patients (lower is better)7.7%8.4%8.6%Better

Readmissions (30-day)

This facility14.8%West Virginia average14.7%U.S. average14.4%
Readmission rate after heart attack: this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)14.8%14.7%14.4%Average
Readmission rate after heart failure (lower is better)23.6%22.1%21.4%Worse
Readmission rate after pneumonia (lower is better)17.6%17.6%17.3%Average
Readmission rate after COPD (lower is better)20.9%20.2%19.9%Worse

Safety & infections

This facility1.00West Virginia average1.08U.S. average1.00
Serious complications (patient safety composite): this facility vs. West Virginia and U.S. averages
MeasureThis facilityWest Virginia avg.U.S. avg.vs. U.S.
Serious complications (patient safety composite) (lower is better)1.001.081.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.560.570.58Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.630.450.48Average
MRSA bloodstream infections (lower is better)0.690.910.68Average
C. difficile intestinal infections (lower is better)0.170.610.36Better

Other hospitals near Raleigh General Hospital

  1. Beckley Arh Hospital

    306 Stanaford Road, Beckley, WV 25801 · under 1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average
  2. Beckley VA Medical Center

    200 Veterans Avenue, Beckley, WV 25801 · under 1 mi

    Acute Care - Veterans Administration · Government

    ★★★★★5Much above average
  3. Camc Plateau Medical Center, INC

    430 Main Street, West, Oak Hill, WV 25901 · 11.4 mi

    Critical Access Hospitals · For-profit

    Not rated
  4. Montgomery General Hospital

    401 Sixth Avenue, Montgomery, WV 25136 · 21.8 mi

    Critical Access Hospitals · Non-profit

    Not rated
  5. Summers County Arh Hospital

    115 Summers Hospital Road, Hinton, WV 25951 · 25.2 mi

    Critical Access Hospitals · Non-profit

    Not rated
  6. Boone Memorial Hospital

    701 Madison Avenue, Madison, WV 25130 · 29.4 mi

    Critical Access Hospitals · Government

    ★★★★★4Above average

All hospitals in Beckley, WV · Compare side by side

Frequently asked questions

What is Raleigh General Hospital's rating?

Raleigh General Hospital has 2 out of 5 stars on the CMS overall hospital star rating. The average for West Virginia hospitals is 2.8 stars.

How long is the ER wait at Raleigh General Hospital?

Patients treated and sent home from the emergency department spent a median of 194 minutes there, from arrival to departure. The West Virginia median is 145 minutes.

Does Raleigh General Hospital have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Raleigh General Hospital and how do I contact it?

Raleigh General Hospital is at 1710 Harper Road, Beckley, WV 25801. Phone: (304) 256-4100.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.