Acute care hospital in South Charleston, WV
Thomas Memorial Hospital
4605 Maccorkle Avenue SW, South Charleston, WV 25309 · (304) 766-3600
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Thomas Memorial Hospital at a glance
Thomas Memorial Hospital is a non-profit acute care hospital in South Charleston, West Virginia (Kanawha County).
CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the West Virginia average of 2.8.
71% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 205 minutes in the ER, worse than the West Virginia median of 145 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 3.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Kanawha County
- CMS Certification Number
- 510029
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 7 | 0 |
| Safety of care | 0 | 6 | 1 |
| Readmissions | 1 | 7 | 2 |
Ratings
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.7 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 69% | 74.1% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 71% | 72.6% | 71.2% | Average |
| Nurse communication (higher is better) | 3 / 5 | 4.1 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 3 / 5 | 3.6 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 2 / 5 | 3.4 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 2 / 5 | 3.6 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 1 / 5 | 3.7 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 3 / 5 | 3.5 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 928 | 467 | 611 |
Emergency room
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 205 min | 145 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 6% | 1.7% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 54% | 58.1% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 91% | 86.7% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.9% | 12% | 11.8% | Worse |
| Death rate for heart failure patients (lower is better) | 9.9% | 11.2% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 17.2% | 16.1% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 13.9% | 12.3% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 8.8% | 8.4% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 13.9% | 14.7% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 22.3% | 22.1% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.1% | 17.6% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.7% | 20.2% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 5.9% | 5.8% | 5.8% | Average |
| Readmission rate after heart bypass surgery (lower is better) | 11.4% | 11% | 11.1% | Average |
Safety & infections
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.6% | 4.2% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 1.68 | 1.08 | 1.00 | Worse |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 1.30 | 0.57 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.74 | 0.45 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.29 | 1.02 | 0.80 | Average |
| Surgical site infections after abdominal hysterectomy (lower is better) | 0.00 | 0.50 | 1.04 | Average |
| MRSA bloodstream infections (lower is better) | 0.90 | 0.91 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 1.45 | 0.61 | 0.36 | Worse |
Other hospitals near Thomas Memorial Hospital
Camc Charleston Surgical Hospital
1306 Kanawha Boulevard East, Charleston, WV 25301 · 8.3 mi
Acute Care Hospitals · For-profit
Not ratedCharleston Area Medical Center
501 Morris Street, Charleston, WV 25301 · 8.3 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average- Not rated
Boone Memorial Hospital
701 Madison Avenue, Madison, WV 25130 · 19.8 mi
Critical Access Hospitals · Government
★★★★★4Above averageMontgomery General Hospital
401 Sixth Avenue, Montgomery, WV 25136 · 27.4 mi
Critical Access Hospitals · Non-profit
Not ratedSt Marys Medical Center
2900 1st Avenue, Huntington, WV 25702 · 30.3 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
All hospitals in South Charleston, WV · Compare side by side
Frequently asked questions
What is Thomas Memorial Hospital's rating?
Thomas Memorial Hospital has 1 out of 5 stars on the CMS overall hospital star rating. The average for West Virginia hospitals is 2.8 stars.
How long is the ER wait at Thomas Memorial Hospital?
Patients treated and sent home from the emergency department spent a median of 205 minutes there, from arrival to departure. The West Virginia median is 145 minutes.
Does Thomas Memorial Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Thomas Memorial Hospital and how do I contact it?
Thomas Memorial Hospital is at 4605 Maccorkle Avenue SW, South Charleston, WV 25309. Phone: (304) 766-3600.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.