Acute care hospital in Glen Dale, WV
Reynolds Memorial Hospital, INC
800 Wheeling Ave, Glen Dale, WV 26038 · (304) 843-3230
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Reynolds Memorial Hospital, INC at a glance
Reynolds Memorial Hospital, INC is a non-profit acute care hospital in Glen Dale, West Virginia (Marshall County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the West Virginia average of 2.8.
71% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 162 minutes in the ER, worse than the West Virginia median of 145 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Marshall County
- CMS Certification Number
- 510013
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 0 |
| Safety of care | 1 | 1 | 0 |
| Readmissions | 0 | 7 | 1 |
Ratings
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 73% | 74.1% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 71% | 72.6% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 4.1 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.6 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 3.4 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 3.7 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 3.5 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 429 | 467 | 611 |
Emergency room
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 162 min | 145 min | 157 min | Average |
Timely care
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 68% | 58.1% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 70% | 86.7% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.6% | 12% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 11.9% | 11.2% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 20.4% | 16.1% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 15.5% | 12.3% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 9% | 8.4% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 13.9% | 14.7% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 22% | 22.1% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 19.7% | 17.6% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 20.2% | 20.2% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 5.8% | 5.8% | 5.8% | Average |
Safety & infections
| Measure | This facility | West Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 4.8% | 4.2% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 0.94 | 1.08 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.41 | 0.61 | 0.36 | Average |
Other hospitals near Reynolds Memorial Hospital, INC
- ★★★★★2Below average
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90 North Fourth Street, Martins Ferry, OH 43935 · 10.8 mi
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★★★★★2Below averageWetzel County Hospital
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★★★★★3AverageBarnesville Hospital Association, INC
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Not ratedHarrison Community Hospital
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Not ratedWashington Hospital, the
155 Wilson Avenue, Washington, PA 15301 · 28.5 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Reynolds Memorial Hospital, INC's rating?
Reynolds Memorial Hospital, INC has 2 out of 5 stars on the CMS overall hospital star rating. The average for West Virginia hospitals is 2.8 stars.
How long is the ER wait at Reynolds Memorial Hospital, INC?
Patients treated and sent home from the emergency department spent a median of 162 minutes there, from arrival to departure. The West Virginia median is 145 minutes.
Does Reynolds Memorial Hospital, INC have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Reynolds Memorial Hospital, INC and how do I contact it?
Reynolds Memorial Hospital, INC is at 800 Wheeling Ave, Glen Dale, WV 26038. Phone: (304) 843-3230.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.