Critical access hospital in Shelton, WA

Mason General Hospital & Family of Clinics

901 Mt View Drive, Shelton, WA 98584 · (360) 426-1611

★★★★★2
Below average
CMS overall hospital star rating
  • Patient survey★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Mason General Hospital & Family of Clinics at a glance

Mason General Hospital & Family of Clinics is a government critical access hospital in Shelton, Washington (Mason County).

CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Washington average of 3.2.

71% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 200 minutes in the ER, worse than the Washington median of 169 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 2.

Facility details

Type
Critical access hospital
Ownership
Government - Hospital District Or Authority
Emergency services
Yes
County
Mason County
CMS Certification Number
501336

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)051
Safety of care010
Readmissions031

Ratings

MeasureThis facilityWashington avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)2 / 53.2 / 53.2 / 5Worse

Patient survey

This facility79%Washington average69.8%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Washington and U.S. averages
MeasureThis facilityWashington avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)4 / 53.2 / 53.3 / 5Better
Patients who rated the hospital 9 or 10 out of 10 (higher is better)79%69.8%71.7%Better
Patients who would definitely recommend the hospital (higher is better)71%71.1%71.2%Average
Nurse communication (higher is better)4 / 53.4 / 53.4 / 5Better
Doctor communication (higher is better)3 / 53.2 / 53.1 / 5Average
Communication about medicines (higher is better)4 / 52.9 / 52.7 / 5Better
Discharge information (higher is better)4 / 53.6 / 53.3 / 5Better
Cleanliness (higher is better)5 / 53.5 / 53.4 / 5Better
Quietness at night (higher is better)3 / 52.7 / 53.3 / 5Average
Completed patient surveys357539611

Emergency room

This facility200 minWashington average169 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Washington and U.S. averages
MeasureThis facilityWashington avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)200 min169 min157 minWorse
Patients who left the ER before being seen (lower is better)6%2.3%1.7%Worse
Emergency department volumelow

Timely care

This facility81%Washington average73%U.S. average74.5%
Healthcare workers given a flu vaccine: this facility vs. Washington and U.S. averages
MeasureThis facilityWashington avg.U.S. avg.vs. U.S.
Healthcare workers given a flu vaccine (higher is better)81%73%74.5%Better

Death rates (30-day)

This facility15.3%Washington average12.6%U.S. average11.1%
Death rate for heart failure patients: this facility vs. Washington and U.S. averages
MeasureThis facilityWashington avg.U.S. avg.vs. U.S.
Death rate for heart failure patients (lower is better)15.3%12.6%11.1%Worse
Death rate for pneumonia patients (lower is better)18.8%16%15.3%Worse
Death rate for stroke patients (lower is better)11.5%11.3%12.1%Better
Death rate for COPD patients (lower is better)12.4%9.5%8.6%Worse

Readmissions (30-day)

This facility23%Washington average21%U.S. average21.4%
Readmission rate after heart failure: this facility vs. Washington and U.S. averages
MeasureThis facilityWashington avg.U.S. avg.vs. U.S.
Readmission rate after heart failure (lower is better)23%21%21.4%Worse
Readmission rate after pneumonia (lower is better)17.6%16.9%17.3%Average
Readmission rate after COPD (lower is better)19.5%19.9%19.9%Average

Safety & infections

This facility0.87Washington average0.45U.S. average0.36
C. difficile intestinal infections: this facility vs. Washington and U.S. averages
MeasureThis facilityWashington avg.U.S. avg.vs. U.S.
C. difficile intestinal infections (lower is better)0.870.450.36Average

Other hospitals near Mason General Hospital & Family of Clinics

  1. Capital Medical Center

    3900 Capital Mall Dr SW, Olympia, WA 98502 · 12.4 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average
  2. Providence St Peter Hospital

    413 Lilly Road NE, Olympia, WA 98506 · 16 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average
  3. Summit Pacific Medical Center

    600 East Main Street, Elma, WA 98541 · 16.6 mi

    Critical Access Hospitals · Government

    ★★★★★2Below average
  4. South Sound Behavioral Hospital

    605 Woodland Square Loop SE, Lacey, WA 98503 · 22.5 mi

    Psychiatric · For-profit

    Not rated
  5. St Anthony Hospital

    11567 Canterwood Boulevard NW, Gig Harbor, WA 98332 · 27.6 mi

    Acute Care Hospitals · Non-profit

    ★★★★★5Much above average
  6. St Clare Hospital

    11315 Bridgeport Way S W, Lakewood, WA 98499 · 30.7 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average

All hospitals in Shelton, WA · Compare side by side

Frequently asked questions

What is Mason General Hospital & Family of Clinics's rating?

Mason General Hospital & Family of Clinics has 2 out of 5 stars on the CMS overall hospital star rating. The average for Washington hospitals is 3.2 stars.

How long is the ER wait at Mason General Hospital & Family of Clinics?

Patients treated and sent home from the emergency department spent a median of 200 minutes there, from arrival to departure. The Washington median is 169 minutes.

Does Mason General Hospital & Family of Clinics have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Mason General Hospital & Family of Clinics and how do I contact it?

Mason General Hospital & Family of Clinics is at 901 Mt View Drive, Shelton, WA 98584. Phone: (360) 426-1611.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.