Critical access hospital in Pullman, WA
Pullman Regional Hospital
835 S Bishop Blvd, Pullman, WA 99163 · (509) 332-2541
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Pullman Regional Hospital at a glance
Pullman Regional Hospital is a government critical access hospital in Pullman, Washington (Whitman County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Washington average of 3.2.
84% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 115 minutes in the ER, better than the Washington median of 169 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 0.
Facility details
- Type
- Critical access hospital
- Ownership
- Government - Hospital District Or Authority
- Emergency services
- Yes
- County
- Whitman County
- CMS Certification Number
- 501331
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 2 | 6 | 0 |
Ratings
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 84% | 69.8% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 84% | 71.1% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 3.4 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.2 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.9 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 5 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 2.7 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 174 | 539 | 611 |
Emergency room
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 115 min | 169 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 2.3% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 95% | 73% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 14.8% | 12.6% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 15.9% | 16% | 15.3% | Average |
| Death rate for COPD patients (lower is better) | 9.2% | 9.5% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after pneumonia (lower is better) | 16.8% | 16.9% | 17.3% | Average |
Safety & infections
| Measure | This facility | Washington avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| C. difficile intestinal infections (lower is better) | 0.75 | 0.45 | 0.36 | Average |
Other hospitals near Pullman Regional Hospital
Gritman Medical Center
700 South Main Street, Moscow, ID 83843 · 13.2 mi
Critical Access Hospitals · Non-profit
★★★★★3AverageWhitman Hospital and Medical Center
1200 West Fairview, Colfax, WA 99111 · 14 mi
Critical Access Hospitals · Government
★★★★★5Much above averageTri-State Memorial Hospital
1221 Highland Avenue, Clarkston, WA 99403 · 24.8 mi
Critical Access Hospitals · Non-profit
★★★★★4Above averageGarfield County Public Hospital District #1
66 North Sixth Street, Pomeroy, WA 99347 · 27.1 mi
Critical Access Hospitals · Government
Not ratedSt Joseph Regional Medical Center
415 Sixth Street, Lewiston, ID 83501 · 35.9 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average
Frequently asked questions
What is Pullman Regional Hospital's rating?
Pullman Regional Hospital has 2 out of 5 stars on the CMS overall hospital star rating. The average for Washington hospitals is 3.2 stars.
How long is the ER wait at Pullman Regional Hospital?
Patients treated and sent home from the emergency department spent a median of 115 minutes there, from arrival to departure. The Washington median is 169 minutes.
Does Pullman Regional Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Pullman Regional Hospital and how do I contact it?
Pullman Regional Hospital is at 835 S Bishop Blvd, Pullman, WA 99163. Phone: (509) 332-2541.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.