Acute care hospital in Federal Way, WA

St Francis Community Hospital

34515 9th Avenue South, Federal Way, WA 98003 · (253) 944-8100

★★★★★4

Above average
CMS overall hospital star rating

Patient survey★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

St Francis Community Hospital at a glance

St Francis Community Hospital is a non-profit acute care hospital in Federal Way, Washington (King County).

CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Washington average of 3.2.

64% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 202 minutes in the ER, worse than the Washington median of 169 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 2.

Facility details

Type: Acute care hospital
Ownership: Voluntary Non-Profit - Church
Emergency services: Yes
Birthing-friendly designation: Yes
County: King County
CMS Certification Number: 500141

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure group	Better	No different	Worse
Mortality (death rates)	0	7	0
Safety of care	2	4	0
Readmissions	0	5	2

Ratings

Measure	This facility	Washington avg.	U.S. avg.	vs. U.S.
Overall hospital star rating ⓘ (higher is better)	4 / 5	3.2 / 5	3.2 / 5	Better

Patient survey

Patients who rated the hospital 9 or 10 out of 10: this facility vs. Washington and U.S. averages

Measure	This facility	Washington avg.	U.S. avg.	vs. U.S.
Patient survey summary rating ⓘ (higher is better)	2 / 5	3.2 / 5	3.3 / 5	Worse
Patients who rated the hospital 9 or 10 out of 10 (higher is better)	64%	69.8%	71.7%	Worse
Patients who would definitely recommend the hospital (higher is better)	64%	71.1%	71.2%	Worse
Nurse communication (higher is better)	2 / 5	3.4 / 5	3.4 / 5	Worse
Doctor communication (higher is better)	2 / 5	3.2 / 5	3.1 / 5	Worse
Communication about medicines (higher is better)	2 / 5	2.9 / 5	2.7 / 5	Worse
Discharge information (higher is better)	3 / 5	3.6 / 5	3.3 / 5	Average
Cleanliness (higher is better)	3 / 5	3.5 / 5	3.4 / 5	Average
Quietness at night (higher is better)	2 / 5	2.7 / 5	3.3 / 5	Worse
Completed patient surveys	642	539	611

Emergency room

Median time in the ER before leaving: this facility vs. Washington and U.S. averages

Measure	This facility	Washington avg.	U.S. avg.	vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)	202 min	169 min	157 min	Worse
Patients who left the ER before being seen (lower is better)	1%	2.3%	1.7%	Better
Emergency department volume	high

Timely care

Appropriate care for severe sepsis and septic shock: this facility vs. Washington and U.S. averages

Measure	This facility	Washington avg.	U.S. avg.	vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)	60%	60.2%	63.8%	Worse
Healthcare workers given a flu vaccine (higher is better)	69%	73%	74.5%	Worse

Death rates (30-day)

Death rate for heart attack patients: this facility vs. Washington and U.S. averages

Measure	This facility	Washington avg.	U.S. avg.	vs. U.S.
Death rate for heart attack patients (lower is better)	12.1%	12.5%	11.8%	Average
Death rate for heart failure patients (lower is better)	13.6%	12.6%	11.1%	Worse
Death rate for pneumonia patients (lower is better)	12%	16%	15.3%	Better
Death rate for stroke patients (lower is better)	9.8%	11.3%	12.1%	Better
Death rate for COPD patients (lower is better)	8.5%	9.5%	8.6%	Average

Readmissions (30-day)

Readmission rate after heart attack: this facility vs. Washington and U.S. averages

Measure	This facility	Washington avg.	U.S. avg.	vs. U.S.
Readmission rate after heart attack (lower is better)	13.2%	13.9%	14.4%	Better
Readmission rate after heart failure (lower is better)	20.9%	21%	21.4%	Average
Readmission rate after pneumonia (lower is better)	16.5%	16.9%	17.3%	Average
Readmission rate after COPD (lower is better)	20.7%	19.9%	19.9%	Average

Safety & infections

Serious complications (patient safety composite): this facility vs. Washington and U.S. averages

Measure	This facility	Washington avg.	U.S. avg.	vs. U.S.
Serious complications (patient safety composite) (lower is better)	0.89	1.03	1.00	Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)	0.00	0.60	0.58	Better
Catheter-associated urinary tract infections (CAUTI) (lower is better)	0.36	0.57	0.48	Average
Surgical site infections after colon surgery (lower is better)	0.00	0.93	0.80	Average
MRSA bloodstream infections (lower is better)	1.60	0.70	0.68	Average
C. difficile intestinal infections (lower is better)	0.54	0.45	0.36	Better

Other hospitals near St Francis Community Hospital

Multicare Auburn Medical Center
202 North Division Street Plaza One, Auburn, WA 98001 · 2.4 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average
Multicare Good Samaritan Hospital
401 15th Avenue SE, Puyallup, WA 98372 · 7.2 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average
Tacoma General Allenmore Hospital
315 S Mlk Jr Way, Tacoma, WA 98405 · 8.5 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average
Wellfound Behavioral Health Hospital
3402 S 19th St, Tacoma, WA 98405 · 8.5 mi
Psychiatric · Non-profit
Not rated
St Joseph Medical Center
1717 South J Street, Tacoma, WA 98405 · 8.5 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Multicare Covington Medical Center
17700 SE 272nd St, Covington, WA 98042 · 10 mi
Acute Care Hospitals · Non-profit
★★★★★3Average

All hospitals in Federal Way, WA · Compare side by side

Frequently asked questions

What is St Francis Community Hospital's rating?

St Francis Community Hospital has 4 out of 5 stars on the CMS overall hospital star rating. The average for Washington hospitals is 3.2 stars.

How long is the ER wait at St Francis Community Hospital?

Patients treated and sent home from the emergency department spent a median of 202 minutes there, from arrival to departure. The Washington median is 169 minutes.

Does St Francis Community Hospital have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is St Francis Community Hospital and how do I contact it?

St Francis Community Hospital is at 34515 9th Avenue South, Federal Way, WA 98003. Phone: (253) 944-8100.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.