Acute care hospital in Richlands, VA
Clinch Valley Medical Center
6801 Governor Gc Perry Highway, Richlands, VA 24641 · (276) 596-6000
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Clinch Valley Medical Center at a glance
Clinch Valley Medical Center is a for-profit acute care hospital in Richlands, Virginia (Tazewell County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, worse than the Virginia average of 3.7.
66% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 174 minutes in the ER, worse than the Virginia median of 165 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Tazewell County
- CMS Certification Number
- 490060
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 0 |
| Safety of care | 1 | 3 | 0 |
| Readmissions | 0 | 8 | 1 |
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.7 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 73% | 71.9% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 66% | 70.4% | 71.2% | Worse |
| Nurse communication (higher is better) | 5 / 5 | 3.8 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.5 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.8 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 5 / 5 | 3.7 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 406 | 684 | 611 |
Emergency room
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 174 min | 165 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 1% | 1.7% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 70% | 64.4% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 85% | 83.1% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12.1% | 11.7% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 10.7% | 11% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 16.1% | 15.2% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 12.8% | 11.7% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 8.1% | 8.6% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 15.4% | 14.2% | 14.4% | Worse |
| Readmission rate after heart failure (lower is better) | 22.7% | 21.2% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 18.2% | 17.4% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.2% | 19.7% | 19.9% | Average |
Safety & infections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.08 | 0.97 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.00 | 0.37 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.37 | 0.48 | Average |
| C. difficile intestinal infections (lower is better) | 0.22 | 0.20 | 0.36 | Average |
Other hospitals near Clinch Valley Medical Center
Carilion Tazewell Community Hospital
388 Ben Bolt Avenue, Tazewell, VA 24651 · 16.7 mi
Acute Care Hospitals · Non-profit
Not ratedBuchanan General Hospital
1535 Slate Creek Road, Grundy, VA 24614 · 20.9 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageRussell County Hospital
58 Carroll Street, Lebanon, VA 24266 · 23.6 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageSmyth County Community Hospital
245 Medical Park Drive, Marion, VA 24354 · 24.7 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageSouthwestern Virginia Mental Health Institute
340 Bagley Circle, Marion, VA 24354 · 24.7 mi
Psychiatric · Government
Not ratedWelch Community Hospital
454 McDowell Street, Welch, WV 24801 · 28.2 mi
Acute Care Hospitals · Government
Not rated
Frequently asked questions
What is Clinch Valley Medical Center's rating?
Clinch Valley Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for Virginia hospitals is 3.7 stars.
How long is the ER wait at Clinch Valley Medical Center?
Patients treated and sent home from the emergency department spent a median of 174 minutes there, from arrival to departure. The Virginia median is 165 minutes.
Does Clinch Valley Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Clinch Valley Medical Center and how do I contact it?
Clinch Valley Medical Center is at 6801 Governor Gc Perry Highway, Richlands, VA 24641. Phone: (276) 596-6000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.