Acute care hospital in Onancock, VA
Riverside Shore Memorial Hospital
20480 Market Street, Onancock, VA 23417 · (757) 414-8000
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Riverside Shore Memorial Hospital at a glance
Riverside Shore Memorial Hospital is a non-profit acute care hospital in Onancock, Virginia (Accomack County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, worse than the Virginia average of 3.7.
74% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 141 minutes in the ER, better than the Virginia median of 165 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Accomack County
- CMS Certification Number
- 490037
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 1 |
| Safety of care | 1 | 1 | 0 |
| Readmissions | 0 | 7 | 1 |
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.7 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 79% | 71.9% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 74% | 70.4% | 71.2% | Average |
| Nurse communication (higher is better) | 5 / 5 | 3.8 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 5 / 5 | 3.5 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.8 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.7 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 5 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 253 | 684 | 611 |
Emergency room
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 141 min | 165 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 1.7% | 1.7% | Better |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 82% | 64.4% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 91% | 83.1% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.7% | 11.7% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 12.7% | 11% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 21.7% | 15.2% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 13.7% | 11.7% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 8.4% | 8.6% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 19.5% | 21.2% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 17.2% | 17.4% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.3% | 19.7% | 19.9% | Average |
Safety & infections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.94 | 0.97 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.20 | 0.36 | Better |
Other hospitals near Riverside Shore Memorial Hospital
Rappahannock General Hospital
101 Harris Road, Kilmarnock, VA 22482 · 31.3 mi
Critical Access Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Riverside Shore Memorial Hospital's rating?
Riverside Shore Memorial Hospital has 3 out of 5 stars on the CMS overall hospital star rating. The average for Virginia hospitals is 3.7 stars.
How long is the ER wait at Riverside Shore Memorial Hospital?
Patients treated and sent home from the emergency department spent a median of 141 minutes there, from arrival to departure. The Virginia median is 165 minutes.
Does Riverside Shore Memorial Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Riverside Shore Memorial Hospital and how do I contact it?
Riverside Shore Memorial Hospital is at 20480 Market Street, Onancock, VA 23417. Phone: (757) 414-8000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.