Acute care hospital in Hopewell, VA
John Randolph Medical Center
411 West Randolph Road, Hopewell, VA 23860 · (804) 541-1600
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
John Randolph Medical Center at a glance
John Randolph Medical Center is a for-profit acute care hospital in Hopewell, Virginia (Hopewell City County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, worse than the Virginia average of 3.7.
65% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 132 minutes in the ER, better than the Virginia median of 165 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- County
- Hopewell City County
- CMS Certification Number
- 490020
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 0 |
| Safety of care | 1 | 5 | 0 |
| Readmissions | 1 | 5 | 0 |
Ratings
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.7 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.5 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 68% | 71.9% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 65% | 70.4% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 3.8 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 3 / 5 | 3.5 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 2 / 5 | 2.8 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 2 / 5 | 3.4 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 3 / 5 | 3.7 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 471 | 684 | 611 |
Emergency room
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 132 min | 165 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 2% | 1.7% | 1.7% | Worse |
| Emergency department volume | very high |
Timely care
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 61% | 64.4% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 41% | 83.1% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.4% | 11.7% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 9.5% | 11% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 12.3% | 15.2% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 12.1% | 11.7% | 12.1% | Average |
| Death rate for COPD patients (lower is better) | 9.2% | 8.6% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 22.2% | 21.2% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.9% | 17.4% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.3% | 19.7% | 19.9% | Average |
Safety & infections
| Measure | This facility | Virginia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.94 | 0.97 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.00 | 0.37 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.37 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.00 | 0.74 | 0.80 | Average |
| C. difficile intestinal infections (lower is better) | 0.12 | 0.20 | 0.36 | Better |
Other hospitals near John Randolph Medical Center
Poplar Springs Hospital
350 Poplar Drive PO Box 3060, Petersburg, VA 23805 · 13.2 mi
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Not ratedBon Secours Southside Medical Center
200 Medical Park Boulevard, Petersburg, VA 23805 · 13.2 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageHiram W Davis Medical Center
P O Box 4030, Petersburg, VA 23803 · 14.6 mi
Acute Care Hospitals · Government
Not ratedBon Secours Richmond Community Hospital
1500 N. 28th Street, Richmond, VA 23223 · 21.2 mi
Acute Care Hospitals · Non-profit
Not ratedMedical College of Virginia Hospitals
1250 East Marshall Street, Richmond, VA 23298 · 21.5 mi
Acute Care Hospitals · Government
★★★★★4Above average- Not rated
Frequently asked questions
What is John Randolph Medical Center's rating?
John Randolph Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for Virginia hospitals is 3.7 stars.
How long is the ER wait at John Randolph Medical Center?
Patients treated and sent home from the emergency department spent a median of 132 minutes there, from arrival to departure. The Virginia median is 165 minutes.
Does John Randolph Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is John Randolph Medical Center and how do I contact it?
John Randolph Medical Center is at 411 West Randolph Road, Hopewell, VA 23860. Phone: (804) 541-1600.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.