Critical access hospital in Newport, VT
North Country Hospital and Health Center
189 Prouty Drive, Newport, VT 05855 · (802) 334-7331
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
North Country Hospital and Health Center at a glance
North Country Hospital and Health Center is a non-profit critical access hospital in Newport, Vermont (Orleans County).
CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the Vermont average of 3.3.
68% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 3.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Orleans County
- CMS Certification Number
- 471304
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 2 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 0 | 5 | 1 |
Ratings
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 1 / 5 | 3.3 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 72% | 73.5% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 68% | 72.6% | 71.2% | Average |
| Nurse communication (higher is better) | 5 / 5 | 4.2 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 5 / 5 | 4 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 3.5 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 4.2 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 4.2 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 190 | 448 | 611 |
Timely care
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 93% | 83.3% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 12% | 11.6% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 15.3% | 12.4% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 19.9% | 15.8% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 13.6% | 13% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 11.5% | 9% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 22.7% | 21.3% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 16.2% | 17.1% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 19.5% | 20.2% | 19.9% | Average |
Safety & infections
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| C. difficile intestinal infections (lower is better) | 1.88 | 0.84 | 0.36 | Average |
Other hospitals near North Country Hospital and Health Center
Copley Hospital
528 Washington Highway, Morrisville, VT 05661 · 34.4 mi
Critical Access Hospitals · Non-profit
★★★★★2Below averageNortheastern Vermont Regional Hospital
1315 Hospital Drive, Saint Johnsbury, VT 05819 · 37.5 mi
Critical Access Hospitals · Non-profit
★★★★★3AverageUpper Connecticut Valley Hospital
181 Corliss Lane, Colebrook, NH 03576 · 39.9 mi
Critical Access Hospitals · Non-profit
Not rated
Frequently asked questions
What is North Country Hospital and Health Center's rating?
North Country Hospital and Health Center has 1 out of 5 stars on the CMS overall hospital star rating. The average for Vermont hospitals is 3.3 stars.
Does North Country Hospital and Health Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is North Country Hospital and Health Center and how do I contact it?
North Country Hospital and Health Center is at 189 Prouty Drive, Newport, VT 05855. Phone: (802) 334-7331.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.