Acute care hospital in Saint Albans, VT
Northwestern Medical Center INC
133 Fairfield Street, Saint Albans, VT 05478 · (802) 524-5911
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Northwestern Medical Center INC at a glance
Northwestern Medical Center INC is a non-profit acute care hospital in Saint Albans, Vermont (Franklin County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Vermont average of 3.3.
68% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 175 minutes in the ER, close to the Vermont median of 176 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Other
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Franklin County
- CMS Certification Number
- 470024
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 1 |
| Safety of care | 1 | 2 | 0 |
| Readmissions | 2 | 4 | 0 |
Ratings
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 4 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 72% | 73.5% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 68% | 72.6% | 71.2% | Average |
| Nurse communication (higher is better) | 3 / 5 | 4.2 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 4 / 5 | 4 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 3.5 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 4.2 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 3 / 5 | 4.2 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 3 / 5 | 3 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 424 | 448 | 611 |
Emergency room
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 175 min | 176 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 1% | 2.4% | 1.7% | Better |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 63% | 60.3% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 79% | 83.3% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 10.9% | 11.6% | 11.8% | Better |
| Death rate for heart failure patients (lower is better) | 12.6% | 12.4% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 14.1% | 15.8% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 17.5% | 13% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 9.1% | 9% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.5% | 21.3% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.5% | 17.1% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.7% | 20.2% | 19.9% | Average |
Safety & infections
| Measure | This facility | Vermont avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.18 | 1.18 | 1.00 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.00 | 0.64 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.00 | 1.05 | 0.80 | Average |
| C. difficile intestinal infections (lower is better) | 0.63 | 0.84 | 0.36 | Average |
Other hospitals near Northwestern Medical Center INC
The University of Vermont Health Network - Champl
75 Beekman Street, Plattsburgh, NY 12901 · 18.4 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageUniv. of Vermont - Fletcher Allen Health Care
111 Colchester Ave, Burlington, VT 05401 · 22.4 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageCopley Hospital
528 Washington Highway, Morrisville, VT 05661 · 30.3 mi
Critical Access Hospitals · Non-profit
★★★★★2Below average
Frequently asked questions
What is Northwestern Medical Center INC's rating?
Northwestern Medical Center INC has 4 out of 5 stars on the CMS overall hospital star rating. The average for Vermont hospitals is 3.3 stars.
How long is the ER wait at Northwestern Medical Center INC?
Patients treated and sent home from the emergency department spent a median of 175 minutes there, from arrival to departure. The Vermont median is 176 minutes.
Does Northwestern Medical Center INC have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Northwestern Medical Center INC and how do I contact it?
Northwestern Medical Center INC is at 133 Fairfield Street, Saint Albans, VT 05478. Phone: (802) 524-5911.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.