Acute care hospital in West Jordan, UT
Holy Cross Hospital-Jordan Valley
3580 West 9000 South, West Jordan, UT 84088 · (801) 561-8888
CMS overall hospital star rating
- Patient survey★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Holy Cross Hospital-Jordan Valley at a glance
Holy Cross Hospital-Jordan Valley is a non-profit acute care hospital in West Jordan, Utah (Salt Lake County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, close to the Utah average of 4.2.
62% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 160 minutes in the ER, worse than the Utah median of 135 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 3 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Salt Lake County
- CMS Certification Number
- 460051
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 0 |
| Safety of care | 1 | 5 | 0 |
| Readmissions | 2 | 6 | 0 |
Ratings
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 4.2 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 2 / 5 | 3.8 / 5 | 3.3 / 5 | Worse |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 62% | 77.6% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 62% | 76.5% | 71.2% | Worse |
| Nurse communication (higher is better) | 2 / 5 | 3.8 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 2 / 5 | 3.8 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.9 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 3.9 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 3 / 5 | 4 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 3 / 5 | 3.7 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 736 | 476 | 611 |
Emergency room
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 160 min | 135 min | 157 min | Average |
| Patients who left the ER before being seen (lower is better) | 1% | 0.7% | 1.7% | Better |
| Emergency department volume | high |
Timely care
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 79% | 67.3% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 97% | 87.4% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.2% | 10.8% | 11.8% | Better |
| Death rate for heart failure patients (lower is better) | 12.1% | 11.5% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 12.6% | 14.3% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 11.3% | 12.7% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 8.1% | 8.7% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.2% | 13.8% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 20.6% | 20.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.4% | 16.6% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 19.7% | 19.5% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 5.6% | 5.6% | 5.8% | Average |
Safety & infections
| Measure | This facility | Utah avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.86 | 0.91 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.00 | 0.43 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.31 | 0.46 | 0.48 | Average |
| MRSA bloodstream infections (lower is better) | 1.28 | 0.46 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.58 | 0.23 | 0.36 | Average |
Other hospitals near Holy Cross Hospital-Jordan Valley
Intermountain Health Alta View Hospital
9660 South 1300 East, Sandy, UT 84094 · 5.4 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageIntermountain Medical Center
5121 South Cottonwood Street, Murray, UT 84107 · 5.9 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageIntermountain Health Riverton Hospital
3741 West 12600 South, Riverton, UT 84065 · 7 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageLone Peak Hospital
11925 South State Street, Draper, UT 84020 · 8.4 mi
Acute Care Hospitals · For-profit
★★★★★5Much above average- Not rated
Salt Lake Behavioral Health
3802 South 700 East, Salt Lake City, UT 84106 · 9.5 mi
Psychiatric · For-profit
Not rated
Frequently asked questions
What is Holy Cross Hospital-Jordan Valley's rating?
Holy Cross Hospital-Jordan Valley has 4 out of 5 stars on the CMS overall hospital star rating. The average for Utah hospitals is 4.2 stars.
How long is the ER wait at Holy Cross Hospital-Jordan Valley?
Patients treated and sent home from the emergency department spent a median of 160 minutes there, from arrival to departure. The Utah median is 135 minutes.
Does Holy Cross Hospital-Jordan Valley have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Holy Cross Hospital-Jordan Valley and how do I contact it?
Holy Cross Hospital-Jordan Valley is at 3580 West 9000 South, West Jordan, UT 84088. Phone: (801) 561-8888.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.