Acute care hospital (Veterans Affairs) in Dallas, TX

Dallas VA Medical Center (VA North Texas Healthcare System)

4500 S. Lancaster Road, Dallas, TX 75216 · (214) 742-8387

★★★★★3
Average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Dallas VA Medical Center (VA North Texas Healthcare System) at a glance

Dallas VA Medical Center (VA North Texas Healthcare System) is a government acute care hospital (Veterans Affairs) in Dallas, Texas (Dallas County).

CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Texas average of 3.4.

63% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 4 and worse on 1.

Facility details

Type
Acute care hospital (Veterans Affairs)
Ownership
Veterans Health Administration
Emergency services
Yes
County
Dallas County
CMS Certification Number
45066F

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)320
Safety of care120
Readmissions041

Ratings

MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)3 / 53.4 / 53.2 / 5Average

Patient survey

This facility66%Texas average73.5%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 53.3 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)66%73.5%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)63%72.9%71.2%Worse
Nurse communication (higher is better)2 / 53.3 / 53.4 / 5Worse
Doctor communication (higher is better)3 / 53 / 53.1 / 5Average
Communication about medicines (higher is better)2 / 52.7 / 52.7 / 5Worse
Discharge information (higher is better)3 / 53.1 / 53.3 / 5Average
Cleanliness (higher is better)3 / 53.7 / 53.4 / 5Average
Quietness at night (higher is better)3 / 53.8 / 53.3 / 5Average
Completed patient surveys496637611

Death rates (30-day)

This facility9.6%Texas average11.9%U.S. average11.8%
Death rate for heart attack patients: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)9.6%11.9%11.8%Better
Death rate for heart failure patients (lower is better)5.8%10.5%11.1%Better
Death rate for pneumonia patients (lower is better)10.2%14.7%15.3%Better
Death rate for COPD patients (lower is better)6.5%8.7%8.6%Better

Readmissions (30-day)

This facility15.4%Texas average14.5%U.S. average14.4%
Readmission rate after heart attack: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)15.4%14.5%14.4%Worse
Readmission rate after heart failure (lower is better)20.8%21.3%21.4%Average
Readmission rate after pneumonia (lower is better)16.2%17.3%17.3%Better
Readmission rate after COPD (lower is better)20.1%19.8%19.9%Average

Safety & infections

This facility0.93Texas average0.97U.S. average1.00
Serious complications (patient safety composite): this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Serious complications (patient safety composite) (lower is better)0.930.971.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.380.520.58Better
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.210.370.48Better

Other hospitals near Dallas VA Medical Center (VA North Texas Healthcare System)

  1. Methodist Dallas Medical Center

    1441 North Beckley Avenue, Dallas, TX 75203 · 2.6 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average
  2. Baylor Scott & White Heart & Vascular Hospital - Dallas

    621 North Hall Street, Dallas, TX 75226 · 5 mi

    Acute Care Hospitals · For-profit

    ★★★★★5Much above average
  3. Baylor University Medical Center

    3500 Gaston Ave, Dallas, TX 75246 · 5.6 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average
  4. Methodist Charlton Medical Center

    3500 W Wheatland Road, Dallas, TX 75237 · 6.2 mi

    Acute Care Hospitals · Non-profit

    ★★★★★3Average
  5. Baylor Scott and White Medical Center Uptown

    2727 East Lemmon Avenue Building I, Dallas, TX 75204 · 6.3 mi

    Acute Care Hospitals · For-profit

    Not rated
  6. Texas Scottish Rite Hospital for Children

    2222 Welborn Street, Dallas, TX 75219 · 7.1 mi

    Childrens · Non-profit

    Not rated

All hospitals in Dallas, TX · Compare side by side

Frequently asked questions

What is Dallas VA Medical Center (VA North Texas Healthcare System)'s rating?

Dallas VA Medical Center (VA North Texas Healthcare System) has 3 out of 5 stars on the CMS overall hospital star rating. The average for Texas hospitals is 3.4 stars.

Does Dallas VA Medical Center (VA North Texas Healthcare System) have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Dallas VA Medical Center (VA North Texas Healthcare System) and how do I contact it?

Dallas VA Medical Center (VA North Texas Healthcare System) is at 4500 S. Lancaster Road, Dallas, TX 75216. Phone: (214) 742-8387.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.