Acute care hospital in Jacksonville, TX
Ut Health East Texas Jacksonville Hospital
501 S Ragsdale, Jacksonville, TX 75766 · (903) 541-5000
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Ut Health East Texas Jacksonville Hospital at a glance
Ut Health East Texas Jacksonville Hospital is a for-profit acute care hospital in Jacksonville, Texas (Cherokee County).
CMS has not published a overall hospital star rating for this hospital, usually because it has too little recent data.
75% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 90 minutes in the ER, better than the Texas median of 146 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Cherokee County
- CMS Certification Number
- 450194
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 2 | 0 |
| Safety of care | 0 | 2 | 0 |
| Readmissions | 0 | 4 | 1 |
Patient survey
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 75% | 73.5% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 75% | 72.9% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 3.3 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 5 / 5 | 3 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 5 / 5 | 2.7 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.1 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 3 / 5 | 3.7 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 5 / 5 | 3.8 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 149 | 637 | 611 |
Emergency room
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 90 min | 146 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 1% | 1.4% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 69% | 66.5% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 76% | 72.2% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for pneumonia patients (lower is better) | 16.1% | 14.7% | 15.3% | Worse |
Readmissions (30-day)
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.9% | 21.3% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.5% | 17.3% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.9% | 19.8% | 19.9% | Worse |
Safety & infections
| Measure | This facility | Texas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.95 | 0.97 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.51 | 0.26 | 0.36 | Average |
Other hospitals near Ut Health East Texas Jacksonville Hospital
Christus Mother Frances Hospital- Jacksonville
2026 S Jackson Street, Jacksonville, TX 75766 · under 1 mi
Critical Access Hospitals · Non-profit
Not rated- Not rated
Palestine Regional Medical Center
2900 S Loop 256, Palestine, TX 75801 · 22.6 mi
Acute Care Hospitals · For-profit
★★★★★1Much below averageUt Health East Texas Tyler Regional Hospital
1000 South Beckham Ave, Tyler, TX 75701 · 26.1 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageBaylor Scott & White Texas Spine & Joint Hospital
1814 Roseland Boulevard, Tyler, TX 75701 · 26.1 mi
Acute Care Hospitals · For-profit
★★★★★5Much above averageChristus Mother Frances Hospital
800 East Dawson, Tyler, TX 75701 · 26.1 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Ut Health East Texas Jacksonville Hospital's rating?
CMS has not published a star rating for Ut Health East Texas Jacksonville Hospital. This usually means there is not enough recent data.
How long is the ER wait at Ut Health East Texas Jacksonville Hospital?
Patients treated and sent home from the emergency department spent a median of 90 minutes there, from arrival to departure. The Texas median is 146 minutes.
Does Ut Health East Texas Jacksonville Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Ut Health East Texas Jacksonville Hospital and how do I contact it?
Ut Health East Texas Jacksonville Hospital is at 501 S Ragsdale, Jacksonville, TX 75766. Phone: (903) 541-5000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.