Acute care hospital in Houston, TX

Baylor St Lukes Medical Center

6720 Bertner Ave, Ste Mc1-266, Houston, TX 77030 · (832) 355-1000

★★★★★4
Above average
CMS overall hospital star rating
  • Patient survey★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Baylor St Lukes Medical Center at a glance

Baylor St Lukes Medical Center is a non-profit acute care hospital in Houston, Texas (Harris County).

CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Texas average of 3.4.

66% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 165 minutes in the ER, worse than the Texas median of 146 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 5 and worse on 1.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Church
Emergency services
Yes
County
Harris County
CMS Certification Number
450193

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)260
Safety of care340
Readmissions091

Ratings

MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)4 / 53.4 / 53.2 / 5Better

Patient survey

This facility70%Texas average73.5%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)2 / 53.3 / 53.3 / 5Worse
Patients who rated the hospital 9 or 10 out of 10 (higher is better)70%73.5%71.7%Average
Patients who would definitely recommend the hospital (higher is better)66%72.9%71.2%Worse
Nurse communication (higher is better)2 / 53.3 / 53.4 / 5Worse
Doctor communication (higher is better)3 / 53 / 53.1 / 5Average
Communication about medicines (higher is better)2 / 52.7 / 52.7 / 5Worse
Discharge information (higher is better)2 / 53.1 / 53.3 / 5Worse
Cleanliness (higher is better)2 / 53.7 / 53.4 / 5Worse
Quietness at night (higher is better)3 / 53.8 / 53.3 / 5Average
Completed patient surveys518637611

Emergency room

This facility165 minTexas average146 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)165 min146 min157 minWorse
Patients who left the ER before being seen (lower is better)2%1.4%1.7%Worse
Emergency department volumehigh

Timely care

This facility70%Texas average66.5%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)70%66.5%63.8%Better
Healthcare workers given a flu vaccine (higher is better)83%72.2%74.5%Better

Death rates (30-day)

This facility10.4%Texas average11.9%U.S. average11.8%
Death rate for heart attack patients: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)10.4%11.9%11.8%Better
Death rate for heart failure patients (lower is better)7.2%10.5%11.1%Better
Death rate for pneumonia patients (lower is better)11.7%14.7%15.3%Better
Death rate for stroke patients (lower is better)10.6%12%12.1%Better
Death rate for heart bypass surgery patients (lower is better)2.8%2.7%2.4%Worse

Readmissions (30-day)

This facility14.1%Texas average14.5%U.S. average14.4%
Readmission rate after heart attack: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)14.1%14.5%14.4%Average
Readmission rate after heart failure (lower is better)20%21.3%21.4%Better
Readmission rate after pneumonia (lower is better)17.1%17.3%17.3%Average
Readmission rate after COPD (lower is better)20.7%19.8%19.9%Average
Readmission rate after hip/knee replacement (lower is better)7.2%5.9%5.8%Worse
Readmission rate after heart bypass surgery (lower is better)11.2%11.3%11.1%Average

Safety & infections

This facility3.7%Texas average4.1%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. Texas and U.S. averages
MeasureThis facilityTexas avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)3.7%4.1%4.2%Better
Serious complications (patient safety composite) (lower is better)1.030.971.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.770.520.58Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.420.370.48Better
Surgical site infections after colon surgery (lower is better)0.320.700.80Better
MRSA bloodstream infections (lower is better)0.160.650.68Better
C. difficile intestinal infections (lower is better)0.160.260.36Better

Other hospitals near Baylor St Lukes Medical Center

  1. Houston VA Medical Center

    2002 Holcombe Blvd., Houston, TX 77030 · under 1 mi

    Acute Care - Veterans Administration · Government

    ★★★★★5Much above average
  2. Houston Methodist Hospital

    6565 Fannin, Houston, TX 77030 · under 1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★5Much above average
  3. Memorial Hermann - Texas Medical Center

    6411 Fannin, Houston, TX 77030 · under 1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average
  4. Harris Health

    1504 Taub Loop, Houston, TX 77030 · under 1 mi

    Acute Care Hospitals · Government

    ★★★★★3Average
  5. Texas Childrens Hospital

    6621 Fannin Street, Houston, TX 77030 · under 1 mi

    Childrens · Non-profit

    Not rated
  6. Texas Orthopedic Hospital

    7401 South Main Street, Houston, TX 77030 · under 1 mi

    Acute Care Hospitals · Non-profit

    Not rated

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Frequently asked questions

What is Baylor St Lukes Medical Center's rating?

Baylor St Lukes Medical Center has 4 out of 5 stars on the CMS overall hospital star rating. The average for Texas hospitals is 3.4 stars.

How long is the ER wait at Baylor St Lukes Medical Center?

Patients treated and sent home from the emergency department spent a median of 165 minutes there, from arrival to departure. The Texas median is 146 minutes.

Does Baylor St Lukes Medical Center have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Baylor St Lukes Medical Center and how do I contact it?

Baylor St Lukes Medical Center is at 6720 Bertner Ave, Ste Mc1-266, Houston, TX 77030. Phone: (832) 355-1000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.