Acute care hospital in Nashville, TN

Metro Nashville General Hospital

1818 Albion Street, Nashville, TN 37208 · (615) 341-4000

★★★★★4
Above average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Metro Nashville General Hospital at a glance

Metro Nashville General Hospital is a government acute care hospital in Nashville, Tennessee (Davidson County).

CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Tennessee average of 3.1.

71% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 125 minutes in the ER, better than the Tennessee median of 162 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.

Facility details

Type
Acute care hospital
Ownership
Government - Hospital District Or Authority
Emergency services
Yes
County
Davidson County
CMS Certification Number
440111

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)010
Safety of care120
Readmissions010

Ratings

MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)4 / 53.1 / 53.2 / 5Better

Patient survey

This facility69%Tennessee average71%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 53.2 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)69%71%71.7%Average
Patients who would definitely recommend the hospital (higher is better)71%69.7%71.2%Average
Nurse communication (higher is better)4 / 53.5 / 53.4 / 5Better
Doctor communication (higher is better)3 / 53.3 / 53.1 / 5Average
Communication about medicines (higher is better)1 / 52.6 / 52.7 / 5Worse
Discharge information (higher is better)2 / 53.2 / 53.3 / 5Worse
Cleanliness (higher is better)4 / 53.2 / 53.4 / 5Better
Quietness at night (higher is better)4 / 53.7 / 53.3 / 5Better
Completed patient surveys123598611

Emergency room

This facility125 minTennessee average162 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)125 min162 min157 minBetter
Patients who left the ER before being seen (lower is better)1%1.6%1.7%Better
Emergency department volumemedium

Timely care

This facility46%Tennessee average60.1%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)46%60.1%63.8%Worse
Healthcare workers given a flu vaccine (higher is better)89%71.4%74.5%Better

Readmissions (30-day)

This facility17.4%Tennessee average17.5%U.S. average17.3%
Readmission rate after pneumonia: this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Readmission rate after pneumonia (lower is better)17.4%17.5%17.3%Average
Readmission rate after COPD (lower is better)19.6%19.9%19.9%Average

Safety & infections

This facility0.99Tennessee average0.99U.S. average1.00
Serious complications (patient safety composite): this facility vs. Tennessee and U.S. averages
MeasureThis facilityTennessee avg.U.S. avg.vs. U.S.
Serious complications (patient safety composite) (lower is better)0.990.991.00Average
C. difficile intestinal infections (lower is better)0.350.210.36Average

Other hospitals near Metro Nashville General Hospital

  1. Ascension Saint Thomas Behavioral Health Hospital

    300 Great Circle Road, Nashville, TN 37228 · 1.4 mi

    Psychiatric · For-profit

    Not rated
  2. Saint Thomas Hospital for Spinal Surgery

    2011 Murphy Avenue, Nashville, TN 37203 · 2.2 mi

    Acute Care Hospitals · Non-profit

    Not rated
  3. Tristar Centennial Medical Center

    2300 Patterson Street, Nashville, TN 37203 · 2.2 mi

    Acute Care Hospitals · For-profit

    ★★★★★4Above average
  4. Vanderbilt University Medical Center

    1211 Medical Center Drive, Nashville, TN 37232 · 2.5 mi

    Acute Care Hospitals · Non-profit

    ★★★★★5Much above average
  5. VA Middle Tennessee Healthcare System

    1310 24th Avenue South, Nashville, TN 37212 · 3.1 mi

    Acute Care - Veterans Administration · Government

    ★★★★★4Above average
  6. Tristar Skyline Medical Center

    3441 Dickerson Pike, Nashville, TN 37207 · 4.2 mi

    Acute Care Hospitals · Non-profit

    ★★★★★2Below average

All hospitals in Nashville, TN · Compare side by side

Frequently asked questions

What is Metro Nashville General Hospital's rating?

Metro Nashville General Hospital has 4 out of 5 stars on the CMS overall hospital star rating. The average for Tennessee hospitals is 3.1 stars.

How long is the ER wait at Metro Nashville General Hospital?

Patients treated and sent home from the emergency department spent a median of 125 minutes there, from arrival to departure. The Tennessee median is 162 minutes.

Does Metro Nashville General Hospital have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Metro Nashville General Hospital and how do I contact it?

Metro Nashville General Hospital is at 1818 Albion Street, Nashville, TN 37208. Phone: (615) 341-4000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.