Acute care hospital in Springfield, TN
Tristar Northcrest Medical Center
100 Northcrest Drive, Springfield, TN 37172 · (615) 384-2411
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Tristar Northcrest Medical Center at a glance
Tristar Northcrest Medical Center is a non-profit acute care hospital in Springfield, Tennessee (Robertson County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the Tennessee average of 3.1.
69% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 142 minutes in the ER, better than the Tennessee median of 162 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Other
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Robertson County
- CMS Certification Number
- 440065
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 0 |
| Safety of care | 1 | 1 | 0 |
| Readmissions | 0 | 5 | 1 |
Ratings
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 71% | 71% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 69% | 69.7% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.3 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 2.6 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 3 / 5 | 3.2 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 3.2 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 3.7 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 595 | 598 | 611 |
Emergency room
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 142 min | 162 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 0% | 1.6% | 1.7% | Better |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 74% | 60.1% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 51% | 71.4% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.9% | 12.3% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 10.5% | 11.6% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 11.2% | 16.2% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 16.1% | 13% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 9.2% | 9.1% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14% | 14.4% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 22.4% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.1% | 17.5% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 18.5% | 19.9% | 19.9% | Better |
Safety & infections
| Measure | This facility | Tennessee avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.95 | 0.99 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.21 | 0.36 | Better |
Other hospitals near Tristar Northcrest Medical Center
Tristar Hendersonville Medical Center
355 New Shackle Island Rd, Hendersonville, TN 37075 · 20 mi
Acute Care Hospitals · For-profit
★★★★★4Above averageThe Medical Center at Russellville
1625 Nashville Street, Russellville, KY 42276 · 21.6 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageTristar Ashland City Medical Center
313 North Main St, Ashland City, TN 37015 · 22.1 mi
Rural Emergency Hospital · For-profit
Not ratedTristar Skyline Medical Center
3441 Dickerson Pike, Nashville, TN 37207 · 22.2 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageHighpoint Health-Sumner With Ascension Saint Thoma
555 Hartsville Pike, Gallatin, TN 37066 · 24.2 mi
Acute Care Hospitals · For-profit
★★★★★3AverageAscension Saint Thomas Behavioral Health Hospital
300 Great Circle Road, Nashville, TN 37228 · 24.4 mi
Psychiatric · For-profit
Not rated
Frequently asked questions
What is Tristar Northcrest Medical Center's rating?
Tristar Northcrest Medical Center has 3 out of 5 stars on the CMS overall hospital star rating. The average for Tennessee hospitals is 3.1 stars.
How long is the ER wait at Tristar Northcrest Medical Center?
Patients treated and sent home from the emergency department spent a median of 142 minutes there, from arrival to departure. The Tennessee median is 162 minutes.
Does Tristar Northcrest Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Tristar Northcrest Medical Center and how do I contact it?
Tristar Northcrest Medical Center is at 100 Northcrest Drive, Springfield, TN 37172. Phone: (615) 384-2411.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.