Critical access hospital in Custer, SD
Monument Health Custer Hospital
1220 Montgomery Street, Custer, SD 57730 · (605) 673-9400
CMS overall hospital star rating
- Patient surveyNot rated
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Monument Health Custer Hospital at a glance
Monument Health Custer Hospital is a non-profit critical access hospital in Custer, South Dakota (Custer County).
CMS has not published a overall hospital star rating for this hospital, usually because it has too little recent data.
79% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 132 minutes in the ER, worse than the South Dakota median of 114 minutes.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Custer County
- CMS Certification Number
- 431323
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 2 | 0 |
| Safety of care | — | — | — |
| Readmissions | 0 | 2 | 0 |
Patient survey
| Measure | This facility | South Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 77% | 77% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 79% | 76.3% | 71.2% | Better |
| Completed patient surveys | 65 | 222 | 611 |
Emergency room
| Measure | This facility | South Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 132 min | 114 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 0% | 0.3% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | South Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 65% | 63.2% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 88% | 84.5% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | South Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for pneumonia patients (lower is better) | 12.7% | 15.9% | 15.3% | Better |
Readmissions (30-day)
| Measure | This facility | South Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after pneumonia (lower is better) | 17% | 17% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 20.9% | 20% | 19.9% | Worse |
Other hospitals near Monument Health Custer Hospital
Fall River Hospital - Cah
1201 Highway 71 South, Hot Springs, SD 57747 · 24.6 mi
Critical Access Hospitals · Government
Not ratedSame Day Surgery Center LLC
651 Cathedral Drive, Rapid City, SD 57701 · 35.2 mi
Acute Care Hospitals · For-profit
Not ratedMonument Health Rapid City Hospital
353 Fairmont Blvd, Rapid City, SD 57701 · 35.2 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageBlack Hills Surgical Hospital LLC
216 Anamaria Dr, Rapid City, SD 57703 · 35.8 mi
Acute Care Hospitals · For-profit
Not rated
Frequently asked questions
What is Monument Health Custer Hospital's rating?
CMS has not published a star rating for Monument Health Custer Hospital. This usually means there is not enough recent data.
How long is the ER wait at Monument Health Custer Hospital?
Patients treated and sent home from the emergency department spent a median of 132 minutes there, from arrival to departure. The South Dakota median is 114 minutes.
Does Monument Health Custer Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Monument Health Custer Hospital and how do I contact it?
Monument Health Custer Hospital is at 1220 Montgomery Street, Custer, SD 57730. Phone: (605) 673-9400.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.