Acute care hospital in Simpsonville, SC
Prisma Health Hillcrest Hospital
741 South East Main Street, Simpsonville, SC 29681 · (864) 454-6100
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Prisma Health Hillcrest Hospital at a glance
Prisma Health Hillcrest Hospital is a non-profit acute care hospital in Simpsonville, South Carolina (Greenville County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the South Carolina average of 3.4.
71% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 175 minutes in the ER, worse than the South Carolina median of 162 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Greenville County
- CMS Certification Number
- 420037
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 0 |
| Safety of care | 0 | 3 | 0 |
| Readmissions | 1 | 5 | 0 |
Ratings
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.4 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 72% | 72.3% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 71% | 70.3% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 3.7 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.5 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 2.7 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 2 / 5 | 3.1 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 487 | 782 | 611 |
Emergency room
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 175 min | 162 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 2% | 2% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 65% | 65.8% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 82% | 76.2% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 10.6% | 11.6% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 12.7% | 15.9% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 8.6% | 12.1% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 7.1% | 9.1% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.1% | 21.5% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 18.5% | 17.7% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 19.3% | 20% | 19.9% | Average |
Safety & infections
| Measure | This facility | South Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.98 | 0.96 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.28 | 0.36 | Better |
Other hospitals near Prisma Health Hillcrest Hospital
Prisma Health Patewood Hospital
175 Patewood Drive, Greenville, SC 29615 · 7.4 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averagePrisma Health Greenville Memorial Hospital
701 Grove Road, Greenville, SC 29605 · 8.8 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageShriners Hospitals for Children
950 West Faris Road, Greenville, SC 29605 · 8.8 mi
Childrens · Non-profit
Not ratedCarolina Ctr for Behavioral Health,the
2700 E Phillips Rd, Greer, SC 29650 · 9.1 mi
Psychiatric · For-profit
Not ratedSt Francis-Downtown
One St Francis Dr, Greenville, SC 29601 · 11.5 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averagePelham Medical Center
250 Westmoreland Road, Greer, SC 29651 · 18 mi
Acute Care Hospitals · Government
★★★★★5Much above average
Frequently asked questions
What is Prisma Health Hillcrest Hospital's rating?
Prisma Health Hillcrest Hospital has 4 out of 5 stars on the CMS overall hospital star rating. The average for South Carolina hospitals is 3.4 stars.
How long is the ER wait at Prisma Health Hillcrest Hospital?
Patients treated and sent home from the emergency department spent a median of 175 minutes there, from arrival to departure. The South Carolina median is 162 minutes.
Does Prisma Health Hillcrest Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Prisma Health Hillcrest Hospital and how do I contact it?
Prisma Health Hillcrest Hospital is at 741 South East Main Street, Simpsonville, SC 29681. Phone: (864) 454-6100.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.