Acute care hospital in Dorado, PR
Doctors Center Hospital Orlando Health Dorado
900 Carretera 696, Dorado, PR 00646 · (787) 625-9386
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Doctors Center Hospital Orlando Health Dorado at a glance
Doctors Center Hospital Orlando Health Dorado is a for-profit acute care hospital in Dorado, Puerto Rico (Dorado County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, close to the Puerto Rico average of 1.7.
74% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 328 minutes in the ER, worse than the Puerto Rico median of 272 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- County
- Dorado County
- CMS Certification Number
- 400137
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 1 | 0 |
| Safety of care | 1 | 3 | 0 |
| Readmissions | 0 | 1 | 0 |
Ratings
| Measure | This facility | Puerto Rico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 1.7 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Puerto Rico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.1 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 70% | 59.8% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 74% | 63.9% | 71.2% | Average |
| Nurse communication (higher is better) | 3 / 5 | 2 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 3 / 5 | 2.7 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 2 / 5 | 1.3 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 1 / 5 | 1.2 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 5 / 5 | 3.2 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 5 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 342 | 391 | 611 |
Emergency room
| Measure | This facility | Puerto Rico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 328 min | 272 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 2% | 1.1% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Puerto Rico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 28% | 18.8% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 48% | 72% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Puerto Rico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for stroke patients (lower is better) | 32.1% | 23% | 12.1% | Worse |
Readmissions (30-day)
| Measure | This facility | Puerto Rico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14% | 15.3% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 22.7% | 23.3% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 17.2% | 18.6% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.3% | 20.4% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 5.4% | 5.4% | 5.8% | Better |
Safety & infections
| Measure | This facility | Puerto Rico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 1.43 | 2.58 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.20 | 0.86 | 0.48 | Better |
| MRSA bloodstream infections (lower is better) | 0.00 | 0.41 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.00 | 0.19 | 0.36 | Better |
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Frequently asked questions
What is Doctors Center Hospital Orlando Health Dorado's rating?
Doctors Center Hospital Orlando Health Dorado has 2 out of 5 stars on the CMS overall hospital star rating. The average for Puerto Rico hospitals is 1.7 stars.
How long is the ER wait at Doctors Center Hospital Orlando Health Dorado?
Patients treated and sent home from the emergency department spent a median of 328 minutes there, from arrival to departure. The Puerto Rico median is 272 minutes.
Does Doctors Center Hospital Orlando Health Dorado have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Doctors Center Hospital Orlando Health Dorado and how do I contact it?
Doctors Center Hospital Orlando Health Dorado is at 900 Carretera 696, Dorado, PR 00646. Phone: (787) 625-9386.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.