Acute care hospital in West Chester, PA
Chester County Hospital
701 East Marshall Street, West Chester, PA 19380 · (610) 431-5000
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Chester County Hospital at a glance
Chester County Hospital is a non-profit acute care hospital in West Chester, Pennsylvania (Chester County).
CMS gives it 5 out of 5 stars on its overall hospital star rating, better than the Pennsylvania average of 3.5.
77% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 241 minutes in the ER, worse than the Pennsylvania median of 189 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 4 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Chester County
- CMS Certification Number
- 390179
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 1 | 7 | 0 |
| Safety of care | 1 | 7 | 0 |
| Readmissions | 2 | 9 | 0 |
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 5 / 5 | 3.5 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 78% | 71.5% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 77% | 69.9% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 3.8 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.1 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.8 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.5 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 2.9 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 592 | 639 | 611 |
Emergency room
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 241 min | 189 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 2% | 1.8% | 1.7% | Worse |
| Emergency department volume | very high |
Timely care
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 62% | 61.5% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 99% | 78.5% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11% | 11.7% | 11.8% | Better |
| Death rate for heart failure patients (lower is better) | 11% | 10.7% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 14.6% | 15% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 10.6% | 11.3% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 8.5% | 8.1% | 8.6% | Average |
| Death rate for heart bypass surgery patients (lower is better) | 1.9% | 2.2% | 2.4% | Better |
Readmissions (30-day)
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 13.4% | 14.5% | 14.4% | Better |
| Readmission rate after heart failure (lower is better) | 18.3% | 21.6% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 16.1% | 17.6% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 20.9% | 20% | 19.9% | Worse |
| Readmission rate after hip/knee replacement (lower is better) | 5.2% | 5.9% | 5.8% | Better |
| Readmission rate after heart bypass surgery (lower is better) | 10.5% | 11% | 11.1% | Better |
Safety & infections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.2% | 4.2% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 0.83 | 0.99 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.43 | 0.54 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.37 | 0.54 | 0.48 | Better |
| Surgical site infections after colon surgery (lower is better) | 0.90 | 0.85 | 0.80 | Average |
| Surgical site infections after abdominal hysterectomy (lower is better) | 0.96 | 1.04 | 1.04 | Average |
| MRSA bloodstream infections (lower is better) | 0.49 | 0.67 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.34 | 0.46 | 0.36 | Better |
Other hospitals near Chester County Hospital
Haven Behavioral Hospital of West Chester
400 East Marshall Street, West Chester, PA 19380 · under 1 mi
Psychiatric · For-profit
Not rated- ★★★★★5Much above average
Phoenixville Hospital
140 Nutt Road, Phoenixville, PA 19460 · 10.3 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageRiddle Memorial Hospital
1068 West Baltimore Pike, Media, PA 19063 · 11 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageCoatesville VA Medical Center
1400 Black Horse Hill Road, Coatesville, PA 19320 · 12.2 mi
Acute Care - Veterans Administration · Government
Not ratedBryn Mawr Hospital
130 South Bryn Mawr Ave, Bryn Mawr, PA 19010 · 14.6 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above average
Frequently asked questions
What is Chester County Hospital's rating?
Chester County Hospital has 5 out of 5 stars on the CMS overall hospital star rating. The average for Pennsylvania hospitals is 3.5 stars.
How long is the ER wait at Chester County Hospital?
Patients treated and sent home from the emergency department spent a median of 241 minutes there, from arrival to departure. The Pennsylvania median is 189 minutes.
Does Chester County Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Chester County Hospital and how do I contact it?
Chester County Hospital is at 701 East Marshall Street, West Chester, PA 19380. Phone: (610) 431-5000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.