Acute care hospital in Philadelphia, PA
Temple Health - Chestnut Hill Hospital
8835 Germantown Avenue, Philadelphia, PA 19118 · (215) 248-8200
CMS overall hospital star rating
- Patient survey★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Temple Health - Chestnut Hill Hospital at a glance
Temple Health - Chestnut Hill Hospital is a non-profit acute care hospital in Philadelphia, Pennsylvania (Philadelphia County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Pennsylvania average of 3.5.
50% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 234 minutes in the ER, worse than the Pennsylvania median of 189 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Philadelphia County
- CMS Certification Number
- 390026
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 1 | 5 | 0 |
| Safety of care | 0 | 7 | 0 |
| Readmissions | 0 | 5 | 2 |
Ratings
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.5 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 52% | 71.5% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 50% | 69.9% | 71.2% | Worse |
| Nurse communication (higher is better) | 2 / 5 | 3.8 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 3 / 5 | 3.1 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 2 / 5 | 2.8 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 1 / 5 | 3.6 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 1 / 5 | 3.5 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 2 / 5 | 2.9 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 570 | 639 | 611 |
Emergency room
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 234 min | 189 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 3% | 1.8% | 1.7% | Worse |
| Emergency department volume | high |
Timely care
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 66% | 61.5% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 88% | 78.5% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.3% | 11.7% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 8.9% | 10.7% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 15.6% | 15% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 11.2% | 11.3% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 7.6% | 8.1% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 14.1% | 14.5% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 22.5% | 21.6% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 18.3% | 17.6% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 20.6% | 20% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 5.9% | 5.9% | 5.8% | Average |
Safety & infections
| Measure | This facility | Pennsylvania avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 4.3% | 4.2% | 4.2% | Average |
| Serious complications (patient safety composite) (lower is better) | 1.05 | 0.99 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.41 | 0.54 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.25 | 0.54 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.00 | 0.85 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 0.00 | 0.67 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.15 | 0.46 | 0.36 | Better |
Other hospitals near Temple Health - Chestnut Hill Hospital
Roxborough Memorial Hospital
5800 Ridge Ave, Philadelphia, PA 19128 · 2 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageFairmount Behavioral Health System
561 Fairthorne Avenue, Philadelphia, PA 19128 · 2 mi
Psychiatric · For-profit
Not ratedBrooke Glen Behavioral Hospital
7170 Lafayette Avenue, Fort Washington, PA 19034 · 4.1 mi
Psychiatric · Non-profit
Not ratedJefferson Einstein Philadelphia Hospital
5501 Old York Road, Philadelphia, PA 19141 · 4.3 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageHaven Behavioral Hospital of Philadelphia
3300 Henry Avenue Unit 4, Philadelphia, PA 19129 · 4.4 mi
Psychiatric · For-profit
Not ratedTemple University Hospital
3401 North Broad Street, Philadelphia, PA 19140 · 5.5 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Temple Health - Chestnut Hill Hospital's rating?
Temple Health - Chestnut Hill Hospital has 2 out of 5 stars on the CMS overall hospital star rating. The average for Pennsylvania hospitals is 3.5 stars.
How long is the ER wait at Temple Health - Chestnut Hill Hospital?
Patients treated and sent home from the emergency department spent a median of 234 minutes there, from arrival to departure. The Pennsylvania median is 189 minutes.
Does Temple Health - Chestnut Hill Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Temple Health - Chestnut Hill Hospital and how do I contact it?
Temple Health - Chestnut Hill Hospital is at 8835 Germantown Avenue, Philadelphia, PA 19118. Phone: (215) 248-8200.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.