Critical access hospital in Madras, OR
St Charles Madras
470 NE A Street, Madras, OR 97741 · (541) 475-3882
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
St Charles Madras at a glance
St Charles Madras is a non-profit critical access hospital in Madras, Oregon (Jefferson County).
CMS has not published a overall hospital star rating for this hospital, usually because it has too little recent data.
77% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 126 minutes in the ER, better than the Oregon median of 159 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 1.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Jefferson County
- CMS Certification Number
- 381324
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 2 | 0 |
| Safety of care | — | — | — |
| Readmissions | 1 | 2 | 1 |
Patient survey
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 83% | 73.2% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 77% | 74.1% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 4 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.6 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 3.3 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 4 / 5 | 3.8 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.7 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 5 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 108 | 604 | 611 |
Emergency room
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 126 min | 159 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 2% | 2.8% | 1.7% | Worse |
| Emergency department volume | low |
Timely care
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 64% | 56.2% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 43% | 58.6% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 12.5% | 12% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 17.4% | 15.7% | 15.3% | Worse |
Readmissions (30-day)
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.1% | 20.9% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.7% | 16.9% | 17.3% | Average |
Frequently asked questions
What is St Charles Madras's rating?
CMS has not published a star rating for St Charles Madras. This usually means there is not enough recent data.
How long is the ER wait at St Charles Madras?
Patients treated and sent home from the emergency department spent a median of 126 minutes there, from arrival to departure. The Oregon median is 159 minutes.
Does St Charles Madras have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is St Charles Madras and how do I contact it?
St Charles Madras is at 470 NE A Street, Madras, OR 97741. Phone: (541) 475-3882.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.