Acute care hospital in Springfield, OR
Sacred Heart Medical Center - Riverbend
3333 Riverbend Drive, Springfield, OR 97477 · (541) 222-7300
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Sacred Heart Medical Center - Riverbend at a glance
Sacred Heart Medical Center - Riverbend is a non-profit acute care hospital in Springfield, Oregon (Lane County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Oregon average of 3.3.
77% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 242 minutes in the ER, worse than the Oregon median of 159 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 6 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Lane County
- CMS Certification Number
- 380102
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 8 | 0 |
| Safety of care | 3 | 5 | 0 |
| Readmissions | 3 | 6 | 0 |
Ratings
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.7 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 73% | 73.2% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 77% | 74.1% | 71.2% | Better |
| Nurse communication (higher is better) | 3 / 5 | 4 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 2 / 5 | 3.6 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 3 / 5 | 3.3 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 3.8 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.7 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 634 | 604 | 611 |
Emergency room
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 242 min | 159 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 3% | 2.8% | 1.7% | Worse |
| Emergency department volume | very high |
Timely care
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 43% | 56.2% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 78% | 58.6% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.9% | 12.4% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 12.1% | 12% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 14.9% | 15.7% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 11.5% | 11.7% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 12% | 9.4% | 8.6% | Worse |
| Death rate for heart bypass surgery patients (lower is better) | 2.5% | 2.6% | 2.4% | Average |
Readmissions (30-day)
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 12.9% | 13.8% | 14.4% | Better |
| Readmission rate after heart failure (lower is better) | 17.3% | 20.9% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 15.7% | 16.9% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 19.2% | 19.6% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 4.9% | 5.8% | 5.8% | Better |
| Readmission rate after heart bypass surgery (lower is better) | 10.1% | 10.2% | 11.1% | Better |
Safety & infections
| Measure | This facility | Oregon avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 3.4% | 4.2% | 4.2% | Better |
| Serious complications (patient safety composite) (lower is better) | 0.66 | 1.00 | 1.00 | Better |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.45 | 0.37 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.20 | 0.75 | 0.48 | Better |
| Surgical site infections after colon surgery (lower is better) | 1.46 | 0.67 | 0.80 | Average |
| Surgical site infections after abdominal hysterectomy (lower is better) | 0.00 | 0.98 | 1.04 | Average |
| MRSA bloodstream infections (lower is better) | 1.17 | 0.55 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.55 | 0.46 | 0.36 | Better |
Other hospitals near Sacred Heart Medical Center - Riverbend
McKenzie-Willamette Medical Center
1460 G Street, Springfield, OR 97477 · under 1 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averagePeacehealth Cottage Grove Community Medical Center
1515 Village Drive, Cottage Grove, OR 97424 · 21.6 mi
Critical Access Hospitals · Non-profit
Not ratedSamaritan Lebanon Community Hospital
525 N Santiam Highway, Lebanon, OR 97355 · 34.1 mi
Critical Access Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is Sacred Heart Medical Center - Riverbend's rating?
Sacred Heart Medical Center - Riverbend has 4 out of 5 stars on the CMS overall hospital star rating. The average for Oregon hospitals is 3.3 stars.
How long is the ER wait at Sacred Heart Medical Center - Riverbend?
Patients treated and sent home from the emergency department spent a median of 242 minutes there, from arrival to departure. The Oregon median is 159 minutes.
Does Sacred Heart Medical Center - Riverbend have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Sacred Heart Medical Center - Riverbend and how do I contact it?
Sacred Heart Medical Center - Riverbend is at 3333 Riverbend Drive, Springfield, OR 97477. Phone: (541) 222-7300.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.