Acute care hospital in Oklahoma City, OK

Mercy Hospital Oklahoma City, INC

4300 West Memorial Road, Oklahoma City, OK 73120 · (405) 755-1515

★★★★★4
Above average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Mercy Hospital Oklahoma City, INC at a glance

Mercy Hospital Oklahoma City, INC is a non-profit acute care hospital in Oklahoma City, Oklahoma (Oklahoma County).

CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the Oklahoma average of 3.3.

79% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 151 minutes in the ER, worse than the Oklahoma median of 123 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 4 and worse on 0.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Church
Emergency services
Yes
Birthing-friendly designation
Yes
County
Oklahoma County
CMS Certification Number
370013

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)060
Safety of care260
Readmissions270

Ratings

MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)4 / 53.3 / 53.2 / 5Better

Patient survey

This facility74%Oklahoma average73.3%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 53.4 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)74%73.3%71.7%Average
Patients who would definitely recommend the hospital (higher is better)79%73.7%71.2%Better
Nurse communication (higher is better)3 / 53.6 / 53.4 / 5Average
Doctor communication (higher is better)3 / 53.2 / 53.1 / 5Average
Communication about medicines (higher is better)2 / 52.7 / 52.7 / 5Worse
Discharge information (higher is better)4 / 53.3 / 53.3 / 5Better
Cleanliness (higher is better)4 / 53.4 / 53.4 / 5Better
Quietness at night (higher is better)3 / 54 / 53.3 / 5Average
Completed patient surveys1,823430611

Emergency room

This facility151 minOklahoma average123 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)151 min123 min157 minAverage
Patients who left the ER before being seen (lower is better)1%1.2%1.7%Better
Emergency department volumevery high

Timely care

This facility78%Oklahoma average60.3%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)78%60.3%63.8%Better
Healthcare workers given a flu vaccine (higher is better)94%78.3%74.5%Better

Death rates (30-day)

This facility11.9%Oklahoma average11.3%U.S. average11.1%
Death rate for heart failure patients: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Death rate for heart failure patients (lower is better)11.9%11.3%11.1%Worse
Death rate for pneumonia patients (lower is better)14.1%15.6%15.3%Better
Death rate for stroke patients (lower is better)13.1%13.3%12.1%Worse
Death rate for COPD patients (lower is better)7.9%8.7%8.6%Better

Readmissions (30-day)

This facility20.3%Oklahoma average21.4%U.S. average21.4%
Readmission rate after heart failure: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Readmission rate after heart failure (lower is better)20.3%21.4%21.4%Better
Readmission rate after pneumonia (lower is better)16.4%17.3%17.3%Better
Readmission rate after COPD (lower is better)19.4%20%19.9%Average
Readmission rate after hip/knee replacement (lower is better)6.1%6.1%5.8%Average

Safety & infections

This facility4.9%Oklahoma average4.5%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. Oklahoma and U.S. averages
MeasureThis facilityOklahoma avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)4.9%4.5%4.2%Worse
Serious complications (patient safety composite) (lower is better)0.770.981.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.430.650.58Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.690.400.48Average
Surgical site infections after colon surgery (lower is better)1.010.900.80Average
Surgical site infections after abdominal hysterectomy (lower is better)0.960.701.04Average
MRSA bloodstream infections (lower is better)0.300.770.68Better
C. difficile intestinal infections (lower is better)0.130.320.36Better

Other hospitals near Mercy Hospital Oklahoma City, INC

  1. Lakeside Women's Hospital, A Member of Integris He

    11200 North Portland Avenue, Oklahoma City, OK 73120 · under 1 mi

    Acute Care Hospitals · Non-profit

    Not rated

  2. Oklahoma Heart Hospital, LLC

    4050 West Memorial Road, Oklahoma City, OK 73120 · under 1 mi

    Acute Care Hospitals · For-profit

    ★★★★★4Above average

  3. Northwest Surgical Hospital

    9204 North May Avenue, Oklahoma City, OK 73120 · under 1 mi

    Acute Care Hospitals · For-profit

    Not rated

  4. Oklahoma Spine Hospital

    14101 Parkway Commons Drive, Oklahoma City, OK 73134 · 2.3 mi

    Acute Care Hospitals · For-profit

    Not rated

  5. Oakwood Springs, LLC

    13101 Memorial Springs Court, Oklahoma City, OK 73114 · 3.2 mi

    Psychiatric · For-profit

    Not rated

  6. Onecore Health

    100 NE 85th Street, Oklahoma City, OK 73114 · 3.2 mi

    Acute Care Hospitals · For-profit

    Not rated

All hospitals in Oklahoma City, OK · Compare side by side

Frequently asked questions

What is Mercy Hospital Oklahoma City, INC's rating?

Mercy Hospital Oklahoma City, INC has 4 out of 5 stars on the CMS overall hospital star rating. The average for Oklahoma hospitals is 3.3 stars.

How long is the ER wait at Mercy Hospital Oklahoma City, INC?

Patients treated and sent home from the emergency department spent a median of 151 minutes there, from arrival to departure. The Oklahoma median is 123 minutes.

Does Mercy Hospital Oklahoma City, INC have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Mercy Hospital Oklahoma City, INC and how do I contact it?

Mercy Hospital Oklahoma City, INC is at 4300 West Memorial Road, Oklahoma City, OK 73120. Phone: (405) 755-1515.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.