Acute care hospital in Norman, OK
Norman Regional
3300 Healthplex Pkwy, Norman, OK 73072 · (405) 307-1050
CMS overall hospital star rating
- Patient survey★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Norman Regional at a glance
Norman Regional is a government acute care hospital in Norman, Oklahoma (Cleveland County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the Oklahoma average of 3.3.
65% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 131 minutes in the ER, worse than the Oklahoma median of 123 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 3.
Facility details
- Type
- Acute care hospital
- Ownership
- Government - Hospital District Or Authority
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Cleveland County
- CMS Certification Number
- 370008
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 2 |
| Safety of care | 1 | 7 | 0 |
| Readmissions | 1 | 9 | 1 |
Ratings
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 2 / 5 | 3.4 / 5 | 3.3 / 5 | Worse |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 64% | 73.3% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 65% | 73.7% | 71.2% | Worse |
| Nurse communication (higher is better) | 2 / 5 | 3.6 / 5 | 3.4 / 5 | Worse |
| Doctor communication (higher is better) | 2 / 5 | 3.2 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 1 / 5 | 2.7 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 2 / 5 | 3.4 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 3 / 5 | 4 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 1,807 | 430 | 611 |
Emergency room
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 131 min | 123 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 2% | 1.2% | 1.7% | Worse |
| Emergency department volume | very high |
Timely care
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 61% | 60.3% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 87% | 78.3% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 14.2% | 12.4% | 11.8% | Worse |
| Death rate for heart failure patients (lower is better) | 14.8% | 11.3% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 14% | 15.6% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 15.1% | 13.3% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 13% | 8.7% | 8.6% | Worse |
| Death rate for heart bypass surgery patients (lower is better) | 3.1% | 2.6% | 2.4% | Worse |
Readmissions (30-day)
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 15.2% | 14.6% | 14.4% | Worse |
| Readmission rate after heart failure (lower is better) | 22.5% | 21.4% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 17.8% | 17.3% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 21.3% | 20% | 19.9% | Worse |
| Readmission rate after hip/knee replacement (lower is better) | 7.4% | 6.1% | 5.8% | Worse |
| Readmission rate after heart bypass surgery (lower is better) | 12% | 11.2% | 11.1% | Worse |
Safety & infections
| Measure | This facility | Oklahoma avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 5.4% | 4.5% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 0.97 | 0.98 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.61 | 0.65 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.92 | 0.40 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.52 | 0.90 | 0.80 | Average |
| Surgical site infections after abdominal hysterectomy (lower is better) | 0.21 | 0.70 | 1.04 | Average |
| MRSA bloodstream infections (lower is better) | 1.75 | 0.77 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.21 | 0.32 | 0.36 | Better |
Other hospitals near Norman Regional
- Not rated
- Not rated
Behavioral Health Center at Porter Health Village
506 Wellness Way, Norman, OK 73071 · 5.4 mi
Psychiatric · For-profit
Not ratedOklahoma Center for Orthopaedic & Multi-Sp
8100 South Walker Bldg C, Oklahoma City, OK 73139 · 12.2 mi
Acute Care Hospitals · For-profit
Not ratedCommunity Hospital, LLC
3100 Southwest 89th Street, Oklahoma City, OK 73159 · 12.9 mi
Acute Care Hospitals · For-profit
★★★★★4Above averageOklahoma Heart Hospital South, LLC
5200 East I-240 Service Road, Oklahoma City, OK 73135 · 13.6 mi
Acute Care Hospitals · For-profit
★★★★★5Much above average
Frequently asked questions
What is Norman Regional's rating?
Norman Regional has 2 out of 5 stars on the CMS overall hospital star rating. The average for Oklahoma hospitals is 3.3 stars.
How long is the ER wait at Norman Regional?
Patients treated and sent home from the emergency department spent a median of 131 minutes there, from arrival to departure. The Oklahoma median is 123 minutes.
Does Norman Regional have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Norman Regional and how do I contact it?
Norman Regional is at 3300 Healthplex Pkwy, Norman, OK 73072. Phone: (405) 307-1050.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.