Acute care hospital in West Chester, OH
West Chester Hospital
7700 University Drive, West Chester, OH 45069 · (513) 298-7701
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
West Chester Hospital at a glance
West Chester Hospital is a non-profit acute care hospital in West Chester, Ohio (Butler County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, worse than the Ohio average of 3.6.
70% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 219 minutes in the ER, worse than the Ohio median of 161 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 3.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Butler County
- CMS Certification Number
- 360354
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 0 |
| Safety of care | 1 | 6 | 0 |
| Readmissions | 0 | 7 | 3 |
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 70% | 72.8% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 70% | 71.2% | 71.2% | Average |
| Nurse communication (higher is better) | 3 / 5 | 3.8 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 2 / 5 | 3.1 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.7 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 3.6 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 2 / 5 | 3.7 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 1,330 | 772 | 611 |
Emergency room
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 219 min | 161 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 0% | 1.6% | 1.7% | Better |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 62% | 63.3% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 94% | 77.2% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.1% | 11.6% | 11.8% | Better |
| Death rate for heart failure patients (lower is better) | 10.3% | 10.6% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 16.2% | 14.7% | 15.3% | Worse |
| Death rate for stroke patients (lower is better) | 11.1% | 11.7% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 9.8% | 8.3% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 15.5% | 14.5% | 14.4% | Worse |
| Readmission rate after heart failure (lower is better) | 25.6% | 21.7% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 18.7% | 17.3% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 18.8% | 19.7% | 19.9% | Better |
| Readmission rate after hip/knee replacement (lower is better) | 6% | 6.1% | 5.8% | Average |
Safety & infections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 5.1% | 4.3% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 0.83 | 0.97 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.52 | 0.58 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.63 | 0.43 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.29 | 1.02 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 1.35 | 0.81 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.31 | 0.42 | 0.36 | Better |
Other hospitals near West Chester Hospital
Beckett Springs
8614 Shepherd Farm Drive, West Chester, OH 45069 · under 1 mi
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Mercy Health Kings Mills Hospital LLC
5440 Kings Island Drive, Mason, OH 45040 · 5.3 mi
Acute Care Hospitals · Non-profit
Not ratedMercy Health - Fairfield Hospital
3000 Mack Road, Fairfield, OH 45014 · 7.6 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageAssurance Health Cincinnati LLC
11690 Grooms Road, Cincinnati, OH 45242 · 7.6 mi
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Frequently asked questions
What is West Chester Hospital's rating?
West Chester Hospital has 3 out of 5 stars on the CMS overall hospital star rating. The average for Ohio hospitals is 3.6 stars.
How long is the ER wait at West Chester Hospital?
Patients treated and sent home from the emergency department spent a median of 219 minutes there, from arrival to departure. The Ohio median is 161 minutes.
Does West Chester Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is West Chester Hospital and how do I contact it?
West Chester Hospital is at 7700 University Drive, West Chester, OH 45069. Phone: (513) 298-7701.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.