Acute care hospital in Troy, OH
Upper Valley Medical Center
3130 N Dixie Highway, Troy, OH 45373 · (937) 440-7853
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Upper Valley Medical Center at a glance
Upper Valley Medical Center is a non-profit acute care hospital in Troy, Ohio (Miami County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, close to the Ohio average of 3.6.
67% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 157 minutes in the ER, close to the Ohio median of 161 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Miami County
- CMS Certification Number
- 360174
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 6 | 0 |
| Safety of care | 0 | 6 | 0 |
| Readmissions | 0 | 5 | 2 |
Ratings
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.6 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 70% | 72.8% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 67% | 71.2% | 71.2% | Worse |
| Nurse communication (higher is better) | 3 / 5 | 3.8 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 2 / 5 | 3.1 / 5 | 3.1 / 5 | Worse |
| Communication about medicines (higher is better) | 2 / 5 | 2.7 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 4 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.7 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 939 | 772 | 611 |
Emergency room
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 157 min | 161 min | 157 min | Average |
| Patients who left the ER before being seen (lower is better) | 1% | 1.6% | 1.7% | Better |
| Emergency department volume | medium |
Timely care
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 80% | 63.3% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 80% | 77.2% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart attack patients (lower is better) | 11.7% | 11.6% | 11.8% | Average |
| Death rate for heart failure patients (lower is better) | 11.5% | 10.6% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 13.7% | 14.7% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 11% | 11.7% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 7.9% | 8.3% | 8.6% | Better |
Readmissions (30-day)
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart attack (lower is better) | 13.7% | 14.5% | 14.4% | Average |
| Readmission rate after heart failure (lower is better) | 22.4% | 21.7% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.4% | 17.3% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 20.2% | 19.7% | 19.9% | Average |
Safety & infections
| Measure | This facility | Ohio avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.85 | 0.97 | 1.00 | Average |
| Central line bloodstream infections (CLABSI) ⓘ (lower is better) | 0.55 | 0.58 | 0.58 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.35 | 0.43 | 0.48 | Average |
| Surgical site infections after colon surgery (lower is better) | 0.63 | 1.02 | 0.80 | Average |
| MRSA bloodstream infections (lower is better) | 1.21 | 0.81 | 0.68 | Average |
| C. difficile intestinal infections (lower is better) | 0.45 | 0.42 | 0.36 | Better |
Other hospitals near Upper Valley Medical Center
Kettering Health Troy
600 West Main Street, Troy, OH 45373 · under 1 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageOhio Valley Surgical Hospital
100 West Main Street, Springfield, OH 45502 · 15.8 mi
Acute Care Hospitals · Non-profit
Not rated88th Medical Group (Wright-Patterson Afb)
88 Mdg 4881 Sugar Maple Dr, Wright-Patterson Afb, OH 45433 · 16.5 mi
Acute Care - Department of Defense · Government
Not ratedKettering Health Dayton
405 Grand Avenue, Dayton, OH 45405 · 16.7 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageShriners Hospitals for Children
1 Children's Plaza, 2 West, Dayton, OH 45404 · 17 mi
Childrens · Non-profit
Not rated- Not rated
Frequently asked questions
What is Upper Valley Medical Center's rating?
Upper Valley Medical Center has 4 out of 5 stars on the CMS overall hospital star rating. The average for Ohio hospitals is 3.6 stars.
How long is the ER wait at Upper Valley Medical Center?
Patients treated and sent home from the emergency department spent a median of 157 minutes there, from arrival to departure. The Ohio median is 161 minutes.
Does Upper Valley Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Upper Valley Medical Center and how do I contact it?
Upper Valley Medical Center is at 3130 N Dixie Highway, Troy, OH 45373. Phone: (937) 440-7853.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.