Acute care hospital in Westerville, OH

Mount Carmel St Ann's

500 South Cleveland Avenue, Westerville, OH 43081 · (614) 546-4034

★★★★★3
Average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Mount Carmel St Ann's at a glance

Mount Carmel St Ann's is a non-profit acute care hospital in Westerville, Ohio (Franklin County).

CMS gives it 3 out of 5 stars on its overall hospital star rating, worse than the Ohio average of 3.6.

66% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 167 minutes in the ER, close to the Ohio median of 161 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 1.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
Birthing-friendly designation
Yes
County
Franklin County
CMS Certification Number
360012

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)070
Safety of care170
Readmissions161

Ratings

MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)3 / 53.6 / 53.2 / 5Average

Patient survey

This facility64%Ohio average72.8%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 53.4 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)64%72.8%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)66%71.2%71.2%Worse
Nurse communication (higher is better)3 / 53.8 / 53.4 / 5Average
Doctor communication (higher is better)3 / 53.1 / 53.1 / 5Average
Communication about medicines (higher is better)2 / 52.7 / 52.7 / 5Worse
Discharge information (higher is better)3 / 53.6 / 53.3 / 5Average
Cleanliness (higher is better)1 / 53.7 / 53.4 / 5Worse
Quietness at night (higher is better)2 / 53.3 / 53.3 / 5Worse
Completed patient surveys505772611

Emergency room

This facility167 minOhio average161 minU.S. average157 min
Median time in the ER before leaving: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)167 min161 min157 minWorse
Patients who left the ER before being seen (lower is better)1%1.6%1.7%Better
Emergency department volumevery high

Timely care

This facility72%Ohio average63.3%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)72%63.3%63.8%Better
Healthcare workers given a flu vaccine (higher is better)39%77.2%74.5%Worse

Death rates (30-day)

This facility13%Ohio average11.6%U.S. average11.8%
Death rate for heart attack patients: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)13%11.6%11.8%Worse
Death rate for heart failure patients (lower is better)11.9%10.6%11.1%Worse
Death rate for pneumonia patients (lower is better)15.7%14.7%15.3%Average
Death rate for stroke patients (lower is better)9.2%11.7%12.1%Better
Death rate for COPD patients (lower is better)9.5%8.3%8.6%Worse

Readmissions (30-day)

This facility13.9%Ohio average14.5%U.S. average14.4%
Readmission rate after heart attack: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)13.9%14.5%14.4%Average
Readmission rate after heart failure (lower is better)20.5%21.7%21.4%Average
Readmission rate after pneumonia (lower is better)16%17.3%17.3%Better
Readmission rate after COPD (lower is better)18.7%19.7%19.9%Better
Readmission rate after hip/knee replacement (lower is better)5.1%6.1%5.8%Better

Safety & infections

This facility4.6%Ohio average4.3%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. Ohio and U.S. averages
MeasureThis facilityOhio avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)4.6%4.3%4.2%Worse
Serious complications (patient safety composite) (lower is better)0.840.971.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.750.580.58Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.000.430.48Better
Surgical site infections after colon surgery (lower is better)0.671.020.80Average
Surgical site infections after abdominal hysterectomy (lower is better)0.611.031.04Average
MRSA bloodstream infections (lower is better)1.180.810.68Average
C. difficile intestinal infections (lower is better)0.160.420.36Better

Other hospitals near Mount Carmel St Ann's

  1. Sun Behavioral Columbus

    900 East Dublin Granville Road, Columbus, OH 43229 · 4.9 mi

    Psychiatric · Non-profit

    Not rated

  2. Mount Carmel New Albany Surgical Hospital

    7333 Smith's Mill Road, New Albany, OH 43054 · 5.4 mi

    Acute Care Hospitals · For-profit

    Not rated

  3. Riverside Methodist Hospital

    3535 Olentangy River Rd, Columbus, OH 43214 · 7.8 mi

    Acute Care Hospitals · Non-profit

    ★★★★★4Above average

  4. Mount Carmel East & West

    6001 East Broad Street, Columbus, OH 43213 · 9.7 mi

    Acute Care Hospitals · Non-profit

    ★★★★★2Below average

  5. Ohio State University State Health System

    410 West 10th Avenue, Columbus, OH 43210 · 10 mi

    Acute Care Hospitals · Government

    ★★★★★3Average

  6. River Vista Health and Wellness LLC

    1599 Alum Creek Drive, Columbus, OH 43209 · 11 mi

    Psychiatric · For-profit

    Not rated

All hospitals in Westerville, OH · Compare side by side

Frequently asked questions

What is Mount Carmel St Ann's's rating?

Mount Carmel St Ann's has 3 out of 5 stars on the CMS overall hospital star rating. The average for Ohio hospitals is 3.6 stars.

How long is the ER wait at Mount Carmel St Ann's?

Patients treated and sent home from the emergency department spent a median of 167 minutes there, from arrival to departure. The Ohio median is 161 minutes.

Does Mount Carmel St Ann's have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Mount Carmel St Ann's and how do I contact it?

Mount Carmel St Ann's is at 500 South Cleveland Avenue, Westerville, OH 43081. Phone: (614) 546-4034.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.