Critical access hospital in Hettinger, ND
West River Regional Medical Center
1000 Highway 12, Hettinger, ND 58639 · (701) 567-4561
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
West River Regional Medical Center at a glance
West River Regional Medical Center is a non-profit critical access hospital in Hettinger, North Dakota (Adams County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the North Dakota average of 3.3.
74% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 122 minutes in the ER, worse than the North Dakota median of 115 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Adams County
- CMS Certification Number
- 351330
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | — | — | — |
| Readmissions | 1 | 3 | 0 |
Ratings
| Measure | This facility | North Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | North Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 75% | 76.1% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 74% | 77% | 71.2% | Average |
| Nurse communication (higher is better) | 5 / 5 | 3.4 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.1 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 2.6 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 3.5 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 3 / 5 | 2.4 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 5 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 108 | 194 | 611 |
Emergency room
| Measure | This facility | North Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 122 min | 115 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 0% | 0.8% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | North Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 81% | 68.3% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | North Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 12.3% | 11.4% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 19.2% | 15.9% | 15.3% | Worse |
| Death rate for COPD patients (lower is better) | 9% | 8.4% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | North Dakota avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.6% | 21.1% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17.2% | 17.1% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.3% | 19.5% | 19.9% | Average |
Other hospitals near West River Regional Medical Center
Southwest Healthcare Services
802 2nd St NW, Bowman, ND 58623 · 37.6 mi
Critical Access Hospitals · Non-profit
Not rated
Frequently asked questions
What is West River Regional Medical Center's rating?
West River Regional Medical Center has 4 out of 5 stars on the CMS overall hospital star rating. The average for North Dakota hospitals is 3.3 stars.
How long is the ER wait at West River Regional Medical Center?
Patients treated and sent home from the emergency department spent a median of 122 minutes there, from arrival to departure. The North Dakota median is 115 minutes.
Does West River Regional Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is West River Regional Medical Center and how do I contact it?
West River Regional Medical Center is at 1000 Highway 12, Hettinger, ND 58639. Phone: (701) 567-4561.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.