Critical access hospital in Murphy, NC
Erlanger Murphy Medical Center
3990 East US Highway 64 Alt, Murphy, NC 28906 · (828) 837-8161
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Erlanger Murphy Medical Center at a glance
Erlanger Murphy Medical Center is a non-profit critical access hospital in Murphy, North Carolina (Cherokee County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the North Carolina average of 3.3.
76% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 177 minutes in the ER, close to the North Carolina median of 183 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Cherokee County
- CMS Certification Number
- 341328
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 0 |
| Safety of care | 0 | 2 | 0 |
| Readmissions | 1 | 5 | 0 |
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 76% | 71.4% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 76% | 70% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 3.6 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.5 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.8 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 5 / 5 | 3.3 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 167 | 685 | 611 |
Emergency room
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 177 min | 183 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 3% | 2.3% | 1.7% | Worse |
| Emergency department volume | low |
Timely care
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 56% | 85.9% | 74.5% | Worse |
Death rates (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 11.2% | 11.3% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 14.3% | 15.4% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 13.1% | 12.3% | 12.1% | Worse |
Readmissions (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.9% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.3% | 17.1% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 19.2% | 19.8% | 19.9% | Average |
Safety & infections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| C. difficile intestinal infections (lower is better) | 0.63 | 0.31 | 0.36 | Average |
Other hospitals near Erlanger Murphy Medical Center
Union General Hospital
35 Hospital Road, Blairsville, GA 30512 · 18.6 mi
Acute Care Hospitals · Government
★★★★★3AverageBlue Ridge Medical Center
2855 Old Highway 5 North, Blue Ridge, GA 30513 · 21.2 mi
Critical Access Hospitals · Non-profit
Not ratedChatuge Regional Hospital
110 S Main Street, Hiawassee, GA 30546 · 26.7 mi
Critical Access Hospitals · Government
Not ratedNortheast Georgia Medical Center Lumpkin
227 Mountain Drive, Dahlonega, GA 30533 · 36.3 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageSweetwater Hospital Association
304 Wright St, Sweetwater, TN 37874 · 39.6 mi
Acute Care Hospitals · Non-profit
★★★★★1Much below average
Frequently asked questions
What is Erlanger Murphy Medical Center's rating?
Erlanger Murphy Medical Center has 4 out of 5 stars on the CMS overall hospital star rating. The average for North Carolina hospitals is 3.3 stars.
How long is the ER wait at Erlanger Murphy Medical Center?
Patients treated and sent home from the emergency department spent a median of 177 minutes there, from arrival to departure. The North Carolina median is 183 minutes.
Does Erlanger Murphy Medical Center have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Erlanger Murphy Medical Center and how do I contact it?
Erlanger Murphy Medical Center is at 3990 East US Highway 64 Alt, Murphy, NC 28906. Phone: (828) 837-8161.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.