Critical access hospital in Nags Head, NC
The Outer Banks Hospital, INC
4800 South Croatan Highway, Nags Head, NC 27959 · (252) 449-4500
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
The Outer Banks Hospital, INC at a glance
The Outer Banks Hospital, INC is a non-profit critical access hospital in Nags Head, North Carolina (Dare County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the North Carolina average of 3.3.
80% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 208 minutes in the ER, worse than the North Carolina median of 183 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Dare County
- CMS Certification Number
- 341324
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 1 | 7 | 0 |
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 78% | 71.4% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 80% | 70% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 3.6 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.5 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.8 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 5 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 4 / 5 | 3.3 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 289 | 685 | 611 |
Emergency room
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 208 min | 183 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 2% | 2.3% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Healthcare workers given a flu vaccine (higher is better) | 94% | 85.9% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 9.5% | 11.3% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 13.6% | 15.4% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 10.8% | 12.3% | 12.1% | Better |
| Death rate for COPD patients (lower is better) | 9% | 8.8% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 22.5% | 21.4% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 18.5% | 17.1% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 19.8% | 19.8% | 19.9% | Average |
Safety & infections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| C. difficile intestinal infections (lower is better) | 0.55 | 0.31 | 0.36 | Average |
Frequently asked questions
What is The Outer Banks Hospital, INC's rating?
The Outer Banks Hospital, INC has 4 out of 5 stars on the CMS overall hospital star rating. The average for North Carolina hospitals is 3.3 stars.
How long is the ER wait at The Outer Banks Hospital, INC?
Patients treated and sent home from the emergency department spent a median of 208 minutes there, from arrival to departure. The North Carolina median is 183 minutes.
Does The Outer Banks Hospital, INC have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is The Outer Banks Hospital, INC and how do I contact it?
The Outer Banks Hospital, INC is at 4800 South Croatan Highway, Nags Head, NC 27959. Phone: (252) 449-4500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.