Critical access hospital in Highlands, NC
Highlands Cashiers Hospital
190 Hospital Drive, Highlands, NC 28741 · (828) 526-1200
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Highlands Cashiers Hospital at a glance
Highlands Cashiers Hospital is a non-profit critical access hospital in Highlands, North Carolina (Macon County).
CMS has not published a overall hospital star rating for this hospital, usually because it has too little recent data.
85% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 104 minutes in the ER, better than the North Carolina median of 183 minutes.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Macon County
- CMS Certification Number
- 341316
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 2 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 0 | 3 | 0 |
Patient survey
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 84% | 71.4% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 85% | 70% | 71.2% | Better |
| Nurse communication (higher is better) | 5 / 5 | 3.6 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 5 / 5 | 3.5 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 5 / 5 | 2.8 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 2 / 5 | 3.4 / 5 | 3.3 / 5 | Worse |
| Cleanliness (higher is better) | 5 / 5 | 3.3 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 135 | 685 | 611 |
Emergency room
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 104 min | 183 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 0% | 2.3% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 94% | 63.5% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 72% | 85.9% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 11.6% | 11.3% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 13.7% | 15.4% | 15.3% | Better |
Readmissions (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.9% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 17% | 17.1% | 17.3% | Average |
Safety & infections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| C. difficile intestinal infections (lower is better) | 0.00 | 0.31 | 0.36 | Average |
Other hospitals near Highlands Cashiers Hospital
Mountain Lakes Medical Center
162 Legacy Point, Clayton, GA 30525 · 14.4 mi
Critical Access Hospitals · For-profit
Not ratedAngel Medical Center
124 Center Court PO Box 1209, Franklin, NC 28734 · 15 mi
Critical Access Hospitals · Non-profit
★★★★★2Below average- ★★★★★3Average
Transylvania Regional Hospital, INC
90 Hospital Drive PO Box 1116, Brevard, NC 28712 · 25.9 mi
Critical Access Hospitals · Non-profit
★★★★★2Below averageDlp Swain County Hospital LLC
45 Plateau Street, Bryson City, NC 28713 · 26.8 mi
Critical Access Hospitals · Non-profit
Not ratedPrisma Health Oconee Memorial Hospital
298 Memorial Dr, Seneca, SC 29672 · 26.9 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average
Frequently asked questions
What is Highlands Cashiers Hospital's rating?
CMS has not published a star rating for Highlands Cashiers Hospital. This usually means there is not enough recent data.
How long is the ER wait at Highlands Cashiers Hospital?
Patients treated and sent home from the emergency department spent a median of 104 minutes there, from arrival to departure. The North Carolina median is 183 minutes.
Does Highlands Cashiers Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Highlands Cashiers Hospital and how do I contact it?
Highlands Cashiers Hospital is at 190 Hospital Drive, Highlands, NC 28741. Phone: (828) 526-1200.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.