Acute care hospital (Veterans Affairs) in Salisbury, NC
W.g. (Bill) Hefner Salisbury VA Medical Center (Salsbury)
1601 Brenner Avenue, Salisbury, NC 28144 · (704) 638-9000
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
W.g. (Bill) Hefner Salisbury VA Medical Center (Salsbury) at a glance
W.g. (Bill) Hefner Salisbury VA Medical Center (Salsbury) is a government acute care hospital (Veterans Affairs) in Salisbury, North Carolina (Rowan County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the North Carolina average of 3.3.
77% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 4 and worse on 0.
Facility details
- Type
- Acute care hospital (Veterans Affairs)
- Ownership
- Veterans Health Administration
- Emergency services
- Yes
- County
- Rowan County
- CMS Certification Number
- 34017F
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 1 | 2 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 3 | 1 | 0 |
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 81% | 71.4% | 71.7% | Better |
| Patients who would definitely recommend the hospital (higher is better) | 77% | 70% | 71.2% | Better |
| Nurse communication (higher is better) | 4 / 5 | 3.6 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.5 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.8 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 5 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 5 / 5 | 3.3 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.4 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 482 | 685 | 611 |
Death rates (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 13.1% | 11.3% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 13.4% | 15.4% | 15.3% | Better |
| Death rate for COPD patients (lower is better) | 11.5% | 8.8% | 8.6% | Worse |
Readmissions (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.6% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.5% | 17.1% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.6% | 19.8% | 19.9% | Average |
Safety & infections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 1.38 | 0.99 | 1.00 | Average |
Other hospitals near W.g. (Bill) Hefner Salisbury VA Medical Center (Salsbury)
Novant Health Rowan Medical Center
612 Mocksville Ave, Salisbury, NC 28144 · under 1 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageNovant Health Thomasville Medical Center
207 Old Lexington Rd Box 789, Thomasville, NC 27360 · 22.5 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageCarolinas Medical Center-Northeast
920 Church St N, Concord, NC 28025 · 23.3 mi
Acute Care Hospitals · Government
★★★★★4Above averageNovant Health Medical Park Hospital
1950 S Hawthorne Rd, Winston-Salem, NC 27103 · 24.9 mi
Acute Care Hospitals · Non-profit
★★★★★5Much above averageNovant Health Forsyth Medical Center
3333 Silas Creek Parkway, Winston-Salem, NC 27103 · 24.9 mi
Acute Care Hospitals · Non-profit
★★★★★4Above averageIredell Memorial Hospital INC
557 Brookdale Dr, Statesville, NC 28677 · 26.2 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is W.g. (Bill) Hefner Salisbury VA Medical Center (Salsbury)'s rating?
W.g. (Bill) Hefner Salisbury VA Medical Center (Salsbury) has 4 out of 5 stars on the CMS overall hospital star rating. The average for North Carolina hospitals is 3.3 stars.
Does W.g. (Bill) Hefner Salisbury VA Medical Center (Salsbury) have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is W.g. (Bill) Hefner Salisbury VA Medical Center (Salsbury) and how do I contact it?
W.g. (Bill) Hefner Salisbury VA Medical Center (Salsbury) is at 1601 Brenner Avenue, Salisbury, NC 28144. Phone: (704) 638-9000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.