Acute care hospital in Asheboro, NC
Randolph Hospital
364 White Oak Street, Asheboro, NC 27203 · (336) 625-5151
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Randolph Hospital at a glance
Randolph Hospital is a non-profit acute care hospital in Asheboro, North Carolina (Randolph County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the North Carolina average of 3.3.
60% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 216 minutes in the ER, worse than the North Carolina median of 183 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Randolph County
- CMS Certification Number
- 340123
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 5 | 0 |
| Safety of care | 0 | 3 | 0 |
| Readmissions | 1 | 5 | 0 |
Ratings
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 66% | 71.4% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 60% | 70% | 71.2% | Worse |
| Nurse communication (higher is better) | 4 / 5 | 3.6 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 3.5 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 2 / 5 | 2.8 / 5 | 2.7 / 5 | Worse |
| Discharge information (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 3 / 5 | 3.3 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 3 / 5 | 3.4 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 371 | 685 | 611 |
Emergency room
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 216 min | 183 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 6% | 2.3% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 60% | 63.5% | 63.8% | Worse |
| Healthcare workers given a flu vaccine (higher is better) | 94% | 85.9% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 14% | 11.3% | 11.1% | Worse |
| Death rate for pneumonia patients (lower is better) | 13.9% | 15.4% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 13.8% | 12.3% | 12.1% | Worse |
| Death rate for COPD patients (lower is better) | 8.2% | 8.8% | 8.6% | Average |
Readmissions (30-day)
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.4% | 21.4% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.4% | 17.1% | 17.3% | Better |
| Readmission rate after COPD (lower is better) | 19% | 19.8% | 19.9% | Average |
Safety & infections
| Measure | This facility | North Carolina avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.97 | 0.99 | 1.00 | Average |
| Catheter-associated urinary tract infections (CAUTI) (lower is better) | 0.74 | 0.55 | 0.48 | Average |
| C. difficile intestinal infections (lower is better) | 1.45 | 0.31 | 0.36 | Average |
Other hospitals near Randolph Hospital
Novant Health Thomasville Medical Center
207 Old Lexington Rd Box 789, Thomasville, NC 27360 · 19.8 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageChatham Hospital INC
475 Progress Blvd, Siler City, NC 27344 · 19.9 mi
Critical Access Hospitals · Non-profit
★★★★★4Above averageMoses H. Cone Memorial Hospital, the
1200 N Elm St, Greensboro, NC 27401 · 23.9 mi
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★★★★★3AverageFirsthealth Montgomery Memorial Hosp
520 Allen Street, Troy, NC 27371 · 23.9 mi
Critical Access Hospitals · Non-profit
Not ratedStanly Regional Medical Center
301 Yadkin St, Albemarle, NC 28001 · 35.7 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageCentral Carolina Hospital
1135 Carthage St, Sanford, NC 27330 · 36.9 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average
Frequently asked questions
What is Randolph Hospital's rating?
Randolph Hospital has 4 out of 5 stars on the CMS overall hospital star rating. The average for North Carolina hospitals is 3.3 stars.
How long is the ER wait at Randolph Hospital?
Patients treated and sent home from the emergency department spent a median of 216 minutes there, from arrival to departure. The North Carolina median is 183 minutes.
Does Randolph Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Randolph Hospital and how do I contact it?
Randolph Hospital is at 364 White Oak Street, Asheboro, NC 27203. Phone: (336) 625-5151.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.