Acute care hospital in Dunn, NC

Betsy Johnson Regional Hospital

800 Tilghman Dr, Dunn, NC 28334 · (910) 892-7161

★★★★★3
Average
CMS overall hospital star rating
  • Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Betsy Johnson Regional Hospital at a glance

Betsy Johnson Regional Hospital is a non-profit acute care hospital in Dunn, North Carolina (Harnett County).

CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the North Carolina average of 3.3.

62% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 210 minutes in the ER, worse than the North Carolina median of 183 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 1.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
County
Harnett County
CMS Certification Number
340071

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)060
Safety of care040
Readmissions051

Ratings

MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)3 / 53.3 / 53.2 / 5Average

Patient survey

This facility64%North Carolina average71.4%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)3 / 53.4 / 53.3 / 5Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)64%71.4%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)62%70%71.2%Worse
Nurse communication (higher is better)4 / 53.6 / 53.4 / 5Better
Doctor communication (higher is better)3 / 53.5 / 53.1 / 5Average
Communication about medicines (higher is better)3 / 52.8 / 52.7 / 5Average
Discharge information (higher is better)3 / 53.4 / 53.3 / 5Average
Cleanliness (higher is better)3 / 53.3 / 53.4 / 5Average
Quietness at night (higher is better)4 / 53.4 / 53.3 / 5Better
Completed patient surveys460685611

Emergency room

This facility210 minNorth Carolina average183 minU.S. average157 min
Median time in the ER before leaving: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)210 min183 min157 minWorse
Patients who left the ER before being seen (lower is better)5%2.3%1.7%Worse
Emergency department volumehigh

Timely care

This facility60%North Carolina average63.5%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)60%63.5%63.8%Worse
Healthcare workers given a flu vaccine (higher is better)94%85.9%74.5%Better

Death rates (30-day)

This facility11.5%North Carolina average11.9%U.S. average11.8%
Death rate for heart attack patients: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)11.5%11.9%11.8%Average
Death rate for heart failure patients (lower is better)9.9%11.3%11.1%Better
Death rate for pneumonia patients (lower is better)14.5%15.4%15.3%Better
Death rate for stroke patients (lower is better)11.1%12.3%12.1%Better
Death rate for COPD patients (lower is better)9.3%8.8%8.6%Worse

Readmissions (30-day)

This facility15.3%North Carolina average14.2%U.S. average14.4%
Readmission rate after heart attack: this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)15.3%14.2%14.4%Worse
Readmission rate after heart failure (lower is better)21.7%21.4%21.4%Average
Readmission rate after pneumonia (lower is better)17.8%17.1%17.3%Average
Readmission rate after COPD (lower is better)19%19.8%19.9%Average

Safety & infections

This facility0.86North Carolina average0.99U.S. average1.00
Serious complications (patient safety composite): this facility vs. North Carolina and U.S. averages
MeasureThis facilityNorth Carolina avg.U.S. avg.vs. U.S.
Serious complications (patient safety composite) (lower is better)0.860.991.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.950.660.58Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)2.120.550.48Average
C. difficile intestinal infections (lower is better)0.610.310.36Average

Other hospitals near Betsy Johnson Regional Hospital

  1. Good Hope Hospital, INC

    410 Denim Drive, Erwin, NC 28339 · 9.7 mi

    Psychiatric · Non-profit

    Not rated
  2. Johnston Health

    509 Bright Leaf Blvd, Smithfield, NC 27577 · 19.7 mi

    Acute Care Hospitals · Government

    ★★★★★4Above average
  3. Fayetteville Nc VA Medical Center

    2300 Ramsey Street, Fayetteville, NC 28301 · 22.5 mi

    Acute Care - Veterans Administration · Government

    ★★★★★5Much above average
  4. Sampson Regional Medical Center

    607 Beaman St, Clinton, NC 28328 · 22.7 mi

    Acute Care Hospitals · Government

    ★★★★★2Below average
  5. Raleigh Oaks Behavioral Health

    3200 Waterfield Drive, Garner, NC 27529 · 25.4 mi

    Psychiatric · For-profit

    Not rated
  6. Womack Amc (Ft Bragg)

    2817 Reilly Rd, Fort Bragg, NC 28310 · 28.7 mi

    Acute Care - Department of Defense · Government

    Not rated

All hospitals in Dunn, NC · Compare side by side

Frequently asked questions

What is Betsy Johnson Regional Hospital's rating?

Betsy Johnson Regional Hospital has 3 out of 5 stars on the CMS overall hospital star rating. The average for North Carolina hospitals is 3.3 stars.

How long is the ER wait at Betsy Johnson Regional Hospital?

Patients treated and sent home from the emergency department spent a median of 210 minutes there, from arrival to departure. The North Carolina median is 183 minutes.

Does Betsy Johnson Regional Hospital have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Betsy Johnson Regional Hospital and how do I contact it?

Betsy Johnson Regional Hospital is at 800 Tilghman Dr, Dunn, NC 28334. Phone: (910) 892-7161.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.