Acute care hospital in Clifton Springs, NY
Clifton Springs Hospital and Clinic
2 Coulter Road, Clifton Springs, NY 14432 · (315) 462-9561
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Clifton Springs Hospital and Clinic at a glance
Clifton Springs Hospital and Clinic is a non-profit acute care hospital in Clifton Springs, New York (Ontario County).
CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the New York average of 2.8.
74% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 168 minutes in the ER, better than the New York median of 200 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 1.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Ontario County
- CMS Certification Number
- 330265
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 3 | 0 |
| Safety of care | 1 | 1 | 0 |
| Readmissions | 0 | 6 | 1 |
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 69% | 65.8% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 74% | 66.2% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 2.7 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 2.3 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 2.9 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 1 / 5 | 3 / 5 | 3.4 / 5 | Worse |
| Quietness at night (higher is better) | 2 / 5 | 2.3 / 5 | 3.3 / 5 | Worse |
| Completed patient surveys | 441 | 860 | 611 |
Emergency room
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 168 min | 200 min | 157 min | Worse |
| Patients who left the ER before being seen (lower is better) | 1% | 2.3% | 1.7% | Better |
| Emergency department volume | low |
Timely care
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 61% | 58.6% | 63.8% | Average |
| Healthcare workers given a flu vaccine (higher is better) | 77% | 69.3% | 74.5% | Average |
Death rates (30-day)
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 11.3% | 10.4% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 15.6% | 14.6% | 15.3% | Average |
Readmissions (30-day)
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 22.8% | 21.9% | 21.4% | Worse |
| Readmission rate after pneumonia (lower is better) | 19.2% | 17.8% | 17.3% | Worse |
| Readmission rate after COPD (lower is better) | 20.5% | 20.3% | 19.9% | Average |
| Readmission rate after hip/knee replacement (lower is better) | 5.5% | 5.6% | 5.8% | Better |
Safety & infections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Complication rate for hip/knee replacement (lower is better) | 4.5% | 4% | 4.2% | Worse |
| Serious complications (patient safety composite) (lower is better) | 1.25 | 1.10 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.16 | 0.36 | 0.36 | Better |
Other hospitals near Clifton Springs Hospital and Clinic
Newark-Wayne Community Hospital
1200 Driving Park Avenue, Newark, NY 14513 · 8.6 mi
Acute Care Hospitals · Non-profit
★★★★★2Below averageGeneva General Hospital
196 -198 North Street, Geneva, NY 14456 · 10.4 mi
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★★★★★2Below averageF F Thompson Hospital
350 Parrish Street, Canandaigua, NY 14424 · 10.7 mi
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★★★★★2Below averageSoldiers and Sailors Memorial Hospital of Yates
418 North Main Street, Penn Yan, NY 14527 · 20.4 mi
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Not rated- Not rated
Strong Memorial Hospital
601 Elmwood Ave, Rochester, NY 14642 · 27.1 mi
Acute Care Hospitals · Non-profit
★★★★★3Average
Frequently asked questions
What is Clifton Springs Hospital and Clinic's rating?
Clifton Springs Hospital and Clinic has 2 out of 5 stars on the CMS overall hospital star rating. The average for New York hospitals is 2.8 stars.
How long is the ER wait at Clifton Springs Hospital and Clinic?
Patients treated and sent home from the emergency department spent a median of 168 minutes there, from arrival to departure. The New York median is 200 minutes.
Does Clifton Springs Hospital and Clinic have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Clifton Springs Hospital and Clinic and how do I contact it?
Clifton Springs Hospital and Clinic is at 2 Coulter Road, Clifton Springs, NY 14432. Phone: (315) 462-9561.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.