Acute care hospital in Jamestown, NY

Upmc Chautauqua at Wca

207 Foote Avenue, Jamestown, NY 14701 · (716) 487-0141

★★★★★2

Below average
CMS overall hospital star rating

Patient survey★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Upmc Chautauqua at Wca at a glance

Upmc Chautauqua at Wca is a non-profit acute care hospital in Jamestown, New York (Chautauqua County).

CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the New York average of 2.8.

54% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 171 minutes in the ER, better than the New York median of 200 minutes.

Facility details

Type: Acute care hospital
Ownership: Voluntary Non-Profit - Private
Emergency services: Yes
Birthing-friendly designation: Yes
County: Chautauqua County
CMS Certification Number: 330239

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure group	Better	No different	Worse
Mortality (death rates)	0	6	0
Safety of care	0	6	0
Readmissions	0	9	0

Ratings

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Overall hospital star rating ⓘ (higher is better)	2 / 5	2.8 / 5	3.2 / 5	Worse

Patient survey

Patients who rated the hospital 9 or 10 out of 10: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Patient survey summary rating ⓘ (higher is better)	3 / 5	2.8 / 5	3.3 / 5	Average
Patients who rated the hospital 9 or 10 out of 10 (higher is better)	60%	65.8%	71.7%	Worse
Patients who would definitely recommend the hospital (higher is better)	54%	66.2%	71.2%	Worse
Nurse communication (higher is better)	3 / 5	2.9 / 5	3.4 / 5	Average
Doctor communication (higher is better)	2 / 5	2.7 / 5	3.1 / 5	Worse
Communication about medicines (higher is better)	2 / 5	2.3 / 5	2.7 / 5	Worse
Discharge information (higher is better)	3 / 5	2.9 / 5	3.3 / 5	Average
Cleanliness (higher is better)	3 / 5	3 / 5	3.4 / 5	Average
Quietness at night (higher is better)	2 / 5	2.3 / 5	3.3 / 5	Worse
Completed patient surveys	509	860	611

Emergency room

Median time in the ER before leaving: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)	171 min	200 min	157 min	Worse
Patients who left the ER before being seen (lower is better)	2%	2.3%	1.7%	Worse
Emergency department volume	medium

Timely care

Appropriate care for severe sepsis and septic shock: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)	45%	58.6%	63.8%	Worse
Healthcare workers given a flu vaccine (higher is better)	96%	69.3%	74.5%	Better

Death rates (30-day)

Death rate for heart attack patients: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Death rate for heart attack patients (lower is better)	11.6%	11.3%	11.8%	Average
Death rate for heart failure patients (lower is better)	11.8%	10.4%	11.1%	Worse
Death rate for pneumonia patients (lower is better)	15.4%	14.6%	15.3%	Average
Death rate for stroke patients (lower is better)	13.7%	11%	12.1%	Worse
Death rate for COPD patients (lower is better)	9.6%	8.3%	8.6%	Worse

Readmissions (30-day)

Readmission rate after heart attack: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Readmission rate after heart attack (lower is better)	13.8%	14.5%	14.4%	Average
Readmission rate after heart failure (lower is better)	23.4%	21.9%	21.4%	Worse
Readmission rate after pneumonia (lower is better)	16.8%	17.8%	17.3%	Average
Readmission rate after COPD (lower is better)	19%	20.3%	19.9%	Average

Safety & infections

Serious complications (patient safety composite): this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Serious complications (patient safety composite) (lower is better)	0.89	1.10	1.00	Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)	1.81	0.55	0.58	Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)	1.02	0.43	0.48	Average
MRSA bloodstream infections (lower is better)	0.00	0.62	0.68	Average
C. difficile intestinal infections (lower is better)	0.45	0.36	0.36	Better

Other hospitals near Upmc Chautauqua at Wca

Warren General Hospital
2 Crescent Park West, Warren, PA 16365 · 17.3 mi
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★★★★★3Average
Warren State Hospital
33 Main Drive, North Warren, PA 16365 · 17.3 mi
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Not rated
Westfield Memorial Hospital, INC
189 East Main Street, Westfield, NY 14787 · 23 mi
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Westfield Memorial Hospital, INC
189 East Main Street, Westfield, NY 14787 · 23 mi
Rural Emergency Hospital · Non-profit
Not rated
Lecom Health Corry Memorial Hospital
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Critical Access Hospitals · Government
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Brooks-Tlc Hospital System, INC
529 Central Avenue, Dunkirk, NY 14048 · 28.4 mi
Acute Care Hospitals · Non-profit
★★★★★1Much below average

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Frequently asked questions

What is Upmc Chautauqua at Wca's rating?

Upmc Chautauqua at Wca has 2 out of 5 stars on the CMS overall hospital star rating. The average for New York hospitals is 2.8 stars.

How long is the ER wait at Upmc Chautauqua at Wca?

Patients treated and sent home from the emergency department spent a median of 171 minutes there, from arrival to departure. The New York median is 200 minutes.

Does Upmc Chautauqua at Wca have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Upmc Chautauqua at Wca and how do I contact it?

Upmc Chautauqua at Wca is at 207 Foote Avenue, Jamestown, NY 14701. Phone: (716) 487-0141.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.