Acute care hospital in Rome, NY

Rome Memorial Hospital, INC

1500 North James Street, Rome, NY 13440 · (315) 338-7000

★★★★★2

Below average
CMS overall hospital star rating

Patient survey★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Rome Memorial Hospital, INC at a glance

Rome Memorial Hospital, INC is a non-profit acute care hospital in Rome, New York (Oneida County).

CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the New York average of 2.8.

64% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 173 minutes in the ER, better than the New York median of 200 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 2.

Facility details

Type: Acute care hospital
Ownership: Voluntary Non-Profit - Private
Emergency services: Yes
Birthing-friendly designation: Yes
County: Oneida County
CMS Certification Number: 330215

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure group	No different	Worse
Mortality (death rates)	5	0
Safety of care	4	0
Readmissions	4	2

Ratings

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Overall hospital star rating ⓘ (higher is better)	2 / 5	2.8 / 5	3.2 / 5	Worse

Patient survey

Patients who rated the hospital 9 or 10 out of 10: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Patient survey summary rating ⓘ (higher is better)	2 / 5	2.8 / 5	3.3 / 5	Worse
Patients who rated the hospital 9 or 10 out of 10 (higher is better)	64%	65.8%	71.7%	Worse
Patients who would definitely recommend the hospital (higher is better)	64%	66.2%	71.2%	Worse
Nurse communication (higher is better)	2 / 5	2.9 / 5	3.4 / 5	Worse
Doctor communication (higher is better)	2 / 5	2.7 / 5	3.1 / 5	Worse
Communication about medicines (higher is better)	2 / 5	2.3 / 5	2.7 / 5	Worse
Discharge information (higher is better)	3 / 5	2.9 / 5	3.3 / 5	Average
Cleanliness (higher is better)	2 / 5	3 / 5	3.4 / 5	Worse
Quietness at night (higher is better)	2 / 5	2.3 / 5	3.3 / 5	Worse
Completed patient surveys	512	860	611

Emergency room

Median time in the ER before leaving: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)	173 min	200 min	157 min	Worse
Patients who left the ER before being seen (lower is better)	2%	2.3%	1.7%	Worse
Emergency department volume	medium

Timely care

Appropriate care for severe sepsis and septic shock: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)	38%	58.6%	63.8%	Worse
Healthcare workers given a flu vaccine (higher is better)	78%	69.3%	74.5%	Average

Death rates (30-day)

Death rate for heart failure patients: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Death rate for heart failure patients (lower is better)	16.3%	10.4%	11.1%	Worse
Death rate for pneumonia patients (lower is better)	17.1%	14.6%	15.3%	Worse
Death rate for stroke patients (lower is better)	11.8%	11%	12.1%	Average
Death rate for COPD patients (lower is better)	10.6%	8.3%	8.6%	Worse

Readmissions (30-day)

Readmission rate after heart failure: this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Readmission rate after heart failure (lower is better)	22.2%	21.9%	21.4%	Average
Readmission rate after pneumonia (lower is better)	18.2%	17.8%	17.3%	Average
Readmission rate after COPD (lower is better)	19.3%	20.3%	19.9%	Average

Safety & infections

Serious complications (patient safety composite): this facility vs. New York and U.S. averages

Measure	This facility	New York avg.	U.S. avg.	vs. U.S.
Serious complications (patient safety composite) (lower is better)	0.96	1.10	1.00	Average
Catheter-associated urinary tract infections (CAUTI) (lower is better)	0.36	0.43	0.48	Average
Surgical site infections after colon surgery (lower is better)	0.77	0.73	0.80	Average
MRSA bloodstream infections (lower is better)	0.00	0.62	0.68	Average
C. difficile intestinal infections (lower is better)	1.29	0.36	0.36	Average

Other hospitals near Rome Memorial Hospital, INC

Oneida Health Hospital
321 Genesee Street, Oneida, NY 13421 · 14.8 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average
Mohawk Valley Psychiatric Center
1400 Noyes St, Utica, NY 13502 · 16.2 mi
Psychiatric · Government
Not rated
Community Memorial Hospital, INC
150 Broad Street, Hamilton, NY 13346 · 27.8 mi
Critical Access Hospitals · Non-profit
★★★★★4Above average
Little Falls Hospital
140 Burwell Street, Little Falls, NY 13365 · 31.9 mi
Critical Access Hospitals · Non-profit
★★★★★2Below average
St Joseph's Hospital Health Center
301 Prospect Avenue, Syracuse, NY 13203 · 35.8 mi
Acute Care Hospitals · Non-profit
★★★★★2Below average
Lewis County General Hospital
7785 North State Street, Lowville, NY 13367 · 35.8 mi
Critical Access Hospitals · Government
Not rated

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Frequently asked questions

What is Rome Memorial Hospital, INC's rating?

Rome Memorial Hospital, INC has 2 out of 5 stars on the CMS overall hospital star rating. The average for New York hospitals is 2.8 stars.

How long is the ER wait at Rome Memorial Hospital, INC?

Patients treated and sent home from the emergency department spent a median of 173 minutes there, from arrival to departure. The New York median is 200 minutes.

Does Rome Memorial Hospital, INC have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Rome Memorial Hospital, INC and how do I contact it?

Rome Memorial Hospital, INC is at 1500 North James Street, Rome, NY 13440. Phone: (315) 338-7000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.