Acute care hospital in Syracuse, NY

Crouse Hospital

736 Irving Avenue, Syracuse, NY 13210 · (315) 470-7449

★★★★★2
Below average
CMS overall hospital star rating
  • Patient survey★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Crouse Hospital at a glance

Crouse Hospital is a non-profit acute care hospital in Syracuse, New York (Onondaga County).

CMS gives it 2 out of 5 stars on its overall hospital star rating, worse than the New York average of 2.8.

69% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).

Emergency patients sent home typically spent 220 minutes in the ER, worse than the New York median of 200 minutes.

Across CMS mortality, safety and readmission measures, it performed better than the national rate on 4 and worse on 3.

Facility details

Type
Acute care hospital
Ownership
Voluntary Non-Profit - Private
Emergency services
Yes
Birthing-friendly designation
Yes
County
Onondaga County
CMS Certification Number
330203

How CMS scored this hospital

Number of measures in each group where the hospital was better, no different, or worse than the national rate.

Measure groupBetterNo differentWorse
Mortality (death rates)061
Safety of care350
Readmissions152

Ratings

MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Overall hospital star rating ⓘ (higher is better)2 / 52.8 / 53.2 / 5Worse

Patient survey

This facility67%New York average65.8%U.S. average71.7%
Patients who rated the hospital 9 or 10 out of 10: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Patient survey summary rating ⓘ (higher is better)2 / 52.8 / 53.3 / 5Worse
Patients who rated the hospital 9 or 10 out of 10 (higher is better)67%65.8%71.7%Worse
Patients who would definitely recommend the hospital (higher is better)69%66.2%71.2%Average
Nurse communication (higher is better)2 / 52.9 / 53.4 / 5Worse
Doctor communication (higher is better)2 / 52.7 / 53.1 / 5Worse
Communication about medicines (higher is better)2 / 52.3 / 52.7 / 5Worse
Discharge information (higher is better)3 / 52.9 / 53.3 / 5Average
Cleanliness (higher is better)2 / 53 / 53.4 / 5Worse
Quietness at night (higher is better)2 / 52.3 / 53.3 / 5Worse
Completed patient surveys627860611

Emergency room

This facility220 minNew York average200 minU.S. average157 min
Median time in the ER before leaving: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Median time in the ER before leaving ⓘ (lower is better)220 min200 min157 minWorse
Patients who left the ER before being seen (lower is better)0%2.3%1.7%Better
Emergency department volumevery high

Timely care

This facility31%New York average58.6%U.S. average63.8%
Appropriate care for severe sepsis and septic shock: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Appropriate care for severe sepsis and septic shock (higher is better)31%58.6%63.8%Worse
Healthcare workers given a flu vaccine (higher is better)57%69.3%74.5%Worse

Death rates (30-day)

This facility11.1%New York average11.3%U.S. average11.8%
Death rate for heart attack patients: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Death rate for heart attack patients (lower is better)11.1%11.3%11.8%Better
Death rate for heart failure patients (lower is better)12.3%10.4%11.1%Worse
Death rate for pneumonia patients (lower is better)19.5%14.6%15.3%Worse
Death rate for stroke patients (lower is better)12.5%11%12.1%Average
Death rate for COPD patients (lower is better)8%8.3%8.6%Better

Readmissions (30-day)

This facility14%New York average14.5%U.S. average14.4%
Readmission rate after heart attack: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Readmission rate after heart attack (lower is better)14%14.5%14.4%Average
Readmission rate after heart failure (lower is better)21.9%21.9%21.4%Average
Readmission rate after pneumonia (lower is better)18.6%17.8%17.3%Worse
Readmission rate after COPD (lower is better)21.9%20.3%19.9%Worse
Readmission rate after hip/knee replacement (lower is better)5.6%5.6%5.8%Average

Safety & infections

This facility6.1%New York average4%U.S. average4.2%
Complication rate for hip/knee replacement: this facility vs. New York and U.S. averages
MeasureThis facilityNew York avg.U.S. avg.vs. U.S.
Complication rate for hip/knee replacement (lower is better)6.1%4%4.2%Worse
Serious complications (patient safety composite) (lower is better)1.171.101.00Average
Central line bloodstream infections (CLABSI) ⓘ (lower is better)0.170.550.58Better
Catheter-associated urinary tract infections (CAUTI) (lower is better)0.140.430.48Better
Surgical site infections after colon surgery (lower is better)1.080.730.80Average
Surgical site infections after abdominal hysterectomy (lower is better)0.841.051.04Average
MRSA bloodstream infections (lower is better)0.570.620.68Average
C. difficile intestinal infections (lower is better)0.270.360.36Better

Other hospitals near Crouse Hospital

  1. Syracuse VA Medical Center

    800 Irving Ave., Syracuse, NY 13210 · under 1 mi

    Acute Care - Veterans Administration · Government

    ★★★★★3Average

  2. University Hospital S U N Y Health Science Center

    750 East Adams Street, Syracuse, NY 13210 · under 1 mi

    Acute Care Hospitals · Government

    ★★★★★3Average

  3. Hutchings Psychiatric Ctr

    620 Madison Street, Syracuse, NY 13210 · under 1 mi

    Psychiatric · Government

    Not rated

  4. St Joseph's Hospital Health Center

    301 Prospect Avenue, Syracuse, NY 13203 · 2.1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★2Below average

  5. Auburn Community Hospital

    17 Lansing Street, Auburn, NY 13021 · 23.1 mi

    Acute Care Hospitals · Non-profit

    ★★★★★2Below average

  6. Oneida Health Hospital

    321 Genesee Street, Oneida, NY 13421 · 23.6 mi

    Acute Care Hospitals · Non-profit

    ★★★★★2Below average

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Frequently asked questions

What is Crouse Hospital's rating?

Crouse Hospital has 2 out of 5 stars on the CMS overall hospital star rating. The average for New York hospitals is 2.8 stars.

How long is the ER wait at Crouse Hospital?

Patients treated and sent home from the emergency department spent a median of 220 minutes there, from arrival to departure. The New York median is 200 minutes.

Does Crouse Hospital have an emergency room?

Yes. CMS lists it as providing emergency services.

Where is Crouse Hospital and how do I contact it?

Crouse Hospital is at 736 Irving Avenue, Syracuse, NY 13210. Phone: (315) 470-7449.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.