Acute care hospital in Hornell, NY
St James Hospital
411 Canisteo Street, Hornell, NY 14843 · (607) 324-8000
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
St James Hospital at a glance
St James Hospital is a non-profit acute care hospital in Hornell, New York (Steuben County).
CMS gives it 3 out of 5 stars on its overall hospital star rating, close to the New York average of 2.8.
70% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 148 minutes in the ER, better than the New York median of 200 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 0 and worse on 2.
Facility details
- Type
- Acute care hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- County
- Steuben County
- CMS Certification Number
- 330151
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 0 | 4 | 2 |
Ratings
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 3 / 5 | 2.8 / 5 | 3.2 / 5 | Average |
Patient survey
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 73% | 65.8% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 70% | 66.2% | 71.2% | Average |
| Nurse communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 3 / 5 | 2.7 / 5 | 3.1 / 5 | Average |
| Communication about medicines (higher is better) | 3 / 5 | 2.3 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 4 / 5 | 2.9 / 5 | 3.3 / 5 | Better |
| Cleanliness (higher is better) | 3 / 5 | 3 / 5 | 3.4 / 5 | Average |
| Quietness at night (higher is better) | 4 / 5 | 2.3 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 188 | 860 | 611 |
Emergency room
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 148 min | 200 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 4% | 2.3% | 1.7% | Worse |
| Emergency department volume | low |
Timely care
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 79% | 58.6% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 86% | 69.3% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 10.2% | 10.4% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 12.5% | 14.6% | 15.3% | Better |
Readmissions (30-day)
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 21.4% | 21.9% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.6% | 17.8% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.6% | 20.3% | 19.9% | Average |
Safety & infections
| Measure | This facility | New York avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.97 | 1.10 | 1.00 | Average |
Other hospitals near St James Hospital
Bath VA Medical Center
76 Veterans Ave., Bath, NY 14810 · 14.8 mi
Acute Care - Veterans Administration · Government
Not ratedIra Davenport Memorial Hospital
7571 State Route 54, Bath, NY 14810 · 14.8 mi
Rural Emergency Hospital · Non-profit
Not ratedNicholas H Noyes Memorial Hospital
111 Clara Barton Street, Dansville, NY 14437 · 17.1 mi
Acute Care Hospitals · Non-profit
★★★★★3AverageJones Memorial Hospital
191 North Main Street, Wellsville, NY 14895 · 23.4 mi
Acute Care Hospitals · Non-profit
★★★★★4Above average- ★★★★★3Average
Cuba Memorial Hospital, INC
140 West Main Street, Cuba, NY 14727 · 34.6 mi
Critical Access Hospitals · Non-profit
Not rated
Frequently asked questions
What is St James Hospital's rating?
St James Hospital has 3 out of 5 stars on the CMS overall hospital star rating. The average for New York hospitals is 2.8 stars.
How long is the ER wait at St James Hospital?
Patients treated and sent home from the emergency department spent a median of 148 minutes there, from arrival to departure. The New York median is 200 minutes.
Does St James Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is St James Hospital and how do I contact it?
St James Hospital is at 411 Canisteo Street, Hornell, NY 14843. Phone: (607) 324-8000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.