Critical access hospital in Taos, NM
Holy Cross Hospital A Div of Taos Health Systems
1397 Weimer Road, Taos, NM 87571 · (575) 758-8883
CMS overall hospital star rating
- Patient survey★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Holy Cross Hospital A Div of Taos Health Systems at a glance
Holy Cross Hospital A Div of Taos Health Systems is a non-profit critical access hospital in Taos, New Mexico (Taos County).
CMS gives it 1 out of 5 stars on its overall hospital star rating, worse than the New Mexico average of 2.5.
62% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 92 minutes in the ER, better than the New Mexico median of 169 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 1 and worse on 0.
Facility details
- Type
- Critical access hospital
- Ownership
- Voluntary Non-Profit - Private
- Emergency services
- Yes
- Birthing-friendly designation
- Yes
- County
- Taos County
- CMS Certification Number
- 321310
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 4 | 0 |
| Safety of care | 0 | 1 | 0 |
| Readmissions | 1 | 4 | 0 |
Ratings
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 1 / 5 | 2.5 / 5 | 3.2 / 5 | Worse |
Patient survey
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 3.3 / 5 | Better |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 65% | 69% | 71.7% | Worse |
| Patients who would definitely recommend the hospital (higher is better) | 62% | 66.9% | 71.2% | Worse |
| Nurse communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.4 / 5 | Better |
| Doctor communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 4 / 5 | 2.7 / 5 | 2.7 / 5 | Better |
| Discharge information (higher is better) | 3 / 5 | 2.6 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 3.2 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
| Completed patient surveys | 169 | 501 | 611 |
Emergency room
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 92 min | 169 min | 157 min | Better |
| Patients who left the ER before being seen (lower is better) | 3% | 2.6% | 1.7% | Worse |
| Emergency department volume | low |
Timely care
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 94% | 55.1% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 79% | 71.9% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 11.3% | 11.3% | 11.1% | Average |
| Death rate for pneumonia patients (lower is better) | 14.6% | 15.7% | 15.3% | Average |
| Death rate for stroke patients (lower is better) | 12.9% | 12.8% | 12.1% | Worse |
Readmissions (30-day)
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.1% | 21.1% | 21.4% | Better |
| Readmission rate after pneumonia (lower is better) | 17.1% | 17% | 17.3% | Average |
| Readmission rate after COPD (lower is better) | 19.4% | 19.5% | 19.9% | Average |
Safety & infections
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| C. difficile intestinal infections (lower is better) | 0.56 | 0.54 | 0.36 | Average |
Frequently asked questions
What is Holy Cross Hospital A Div of Taos Health Systems's rating?
Holy Cross Hospital A Div of Taos Health Systems has 1 out of 5 stars on the CMS overall hospital star rating. The average for New Mexico hospitals is 2.5 stars.
How long is the ER wait at Holy Cross Hospital A Div of Taos Health Systems?
Patients treated and sent home from the emergency department spent a median of 92 minutes there, from arrival to departure. The New Mexico median is 169 minutes.
Does Holy Cross Hospital A Div of Taos Health Systems have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Holy Cross Hospital A Div of Taos Health Systems and how do I contact it?
Holy Cross Hospital A Div of Taos Health Systems is at 1397 Weimer Road, Taos, NM 87571. Phone: (575) 758-8883.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.