Acute care hospital in Albuquerque, NM
Lovelace Westside Hospital
10501 Golf Course Road NW, Albuquerque, NM 87114 · (505) 727-2001
CMS overall hospital star rating
- Patient survey★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Lovelace Westside Hospital at a glance
Lovelace Westside Hospital is a for-profit acute care hospital in Albuquerque, New Mexico (Bernalillo County).
CMS gives it 4 out of 5 stars on its overall hospital star rating, better than the New Mexico average of 2.5.
74% of surveyed patients said they would definitely recommend the hospital (national average 71.2%).
Emergency patients sent home typically spent 159 minutes in the ER, better than the New Mexico median of 169 minutes.
Across CMS mortality, safety and readmission measures, it performed better than the national rate on 2 and worse on 0.
Facility details
- Type
- Acute care hospital
- Ownership
- Proprietary
- Emergency services
- Yes
- County
- Bernalillo County
- CMS Certification Number
- 320074
How CMS scored this hospital
Number of measures in each group where the hospital was better, no different, or worse than the national rate.
| Measure group | Better | No different | Worse |
|---|---|---|---|
| Mortality (death rates) | 0 | 3 | 0 |
| Safety of care | 1 | 1 | 0 |
| Readmissions | 1 | 4 | 0 |
Ratings
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall hospital star rating ⓘ (higher is better) | 4 / 5 | 2.5 / 5 | 3.2 / 5 | Better |
Patient survey
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Patient survey summary rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
| Patients who rated the hospital 9 or 10 out of 10 (higher is better) | 75% | 69% | 71.7% | Average |
| Patients who would definitely recommend the hospital (higher is better) | 74% | 66.9% | 71.2% | Average |
| Nurse communication (higher is better) | 3 / 5 | 2.9 / 5 | 3.4 / 5 | Average |
| Doctor communication (higher is better) | 4 / 5 | 2.9 / 5 | 3.1 / 5 | Better |
| Communication about medicines (higher is better) | 3 / 5 | 2.7 / 5 | 2.7 / 5 | Average |
| Discharge information (higher is better) | 3 / 5 | 2.6 / 5 | 3.3 / 5 | Average |
| Cleanliness (higher is better) | 4 / 5 | 3.2 / 5 | 3.4 / 5 | Better |
| Quietness at night (higher is better) | 3 / 5 | 3.3 / 5 | 3.3 / 5 | Average |
| Completed patient surveys | 356 | 501 | 611 |
Emergency room
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Median time in the ER before leaving ⓘ (lower is better) | 159 min | 169 min | 157 min | Average |
| Patients who left the ER before being seen (lower is better) | 2% | 2.6% | 1.7% | Worse |
| Emergency department volume | medium |
Timely care
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Appropriate care for severe sepsis and septic shock (higher is better) | 76% | 55.1% | 63.8% | Better |
| Healthcare workers given a flu vaccine (higher is better) | 82% | 71.9% | 74.5% | Better |
Death rates (30-day)
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Death rate for heart failure patients (lower is better) | 10.3% | 11.3% | 11.1% | Better |
| Death rate for pneumonia patients (lower is better) | 12% | 15.7% | 15.3% | Better |
| Death rate for stroke patients (lower is better) | 13.5% | 12.8% | 12.1% | Worse |
Readmissions (30-day)
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Readmission rate after heart failure (lower is better) | 20.5% | 21.1% | 21.4% | Average |
| Readmission rate after pneumonia (lower is better) | 16.2% | 17% | 17.3% | Better |
Safety & infections
| Measure | This facility | New Mexico avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Serious complications (patient safety composite) (lower is better) | 0.93 | 1.08 | 1.00 | Average |
| C. difficile intestinal infections (lower is better) | 0.62 | 0.54 | 0.36 | Average |
Other hospitals near Lovelace Westside Hospital
Lovelace Women's Hospital
4701 Montgomery Boulevard NE, Albuquerque, NM 87109 · 6.8 mi
Acute Care Hospitals · For-profit
★★★★★4Above averageCentral Desert Behavioral Health Hospital
1525 N Renaissance Blvd NE, Albuquerque, NM 87102 · 8.2 mi
Psychiatric · For-profit
Not ratedLovelace Medical Center
601 Dr Martin Luther King Jr Ave NE, Albuquerque, NM 87102 · 8.2 mi
Acute Care Hospitals · For-profit
★★★★★2Below averageHaven Behavioral Hospital of Albuquerque
5400 Gibson Boulevard SE, 4th Floor Box# 8, Albuquerque, NM 87108 · 10.5 mi
Psychiatric · For-profit
Not ratedVA New Mexico Healthcare System
1501 San Pedro Drive SE, Albuquerque, NM 87108 · 10.5 mi
Acute Care - Veterans Administration · Government
★★★★★3AverageUnm Hospital
2211 Lomas Boulevard NE, Albuquerque, NM 87106 · 13.8 mi
Acute Care Hospitals · Government
★★★★★2Below average
Frequently asked questions
What is Lovelace Westside Hospital's rating?
Lovelace Westside Hospital has 4 out of 5 stars on the CMS overall hospital star rating. The average for New Mexico hospitals is 2.5 stars.
How long is the ER wait at Lovelace Westside Hospital?
Patients treated and sent home from the emergency department spent a median of 159 minutes there, from arrival to departure. The New Mexico median is 169 minutes.
Does Lovelace Westside Hospital have an emergency room?
Yes. CMS lists it as providing emergency services.
Where is Lovelace Westside Hospital and how do I contact it?
Lovelace Westside Hospital is at 10501 Golf Course Road NW, Albuquerque, NM 87114. Phone: (505) 727-2001.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.